I am very stressed where by i did attempted to buy the item after winning the bid but purchase went to failure although payment been approved and deducted (CIMB Bank credit card).
Today, i tried again with UOB Platinum card and ended the same fate? what is going on? you are eating the credit and failing the purchase? upon made a call to service center, they said the product runs out of stock? if that is the case then why allowed the bidding ?
and i have to wait for 3 weeks to get refunded back ? this is ridiculous and i guess you are not interested in helping and keeping customers happy but rather create hatred.
Please send me the void statement so i can get the bank to refund from the payment gateway.
** Attached the screen shot of the error page upon successfully sucked the payment.