NANO JAPAN
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[MERDEKA SPECIAL! BUY 3= RM106.80ea!]家長必備!♥強化兒童3X免疫力 ♥預防感冒 ♥CLINICALLY-PROVEN #1 BOOST IMMUN
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118.80

[MERDEKA SPECIAL! BUY 3= RM106.80ea!]家長必備!♥強化兒童3X免疫力 ♥預防感冒 ♥CLINICALLY-PROVEN #1 BOOST IMMUN

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RM 179.90 RM 118.80
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39
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
UPDATE 2 : SORRIES for missed-out your free gift, sport bottle Seller Jul 22, 2018
UPDATE : SORRIES for missed-out your free gift, sport bottle Seller Jun 16, 2017
How to track your parcel Seller Jan 18, 2017
more
Manufacturer/
Place of origin
NANO JAPAN / JAPAN Condition New Product
Shipping From Domestic (Malaysia)
Material Concentrated liquid essence
Payment Method VISA, MasterCard, iPay88 (maybank2u.com, CIMB Bank, Hong Leong Bank), Bank Transfer, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.(0377322695 / mangoliew@nancollagenshop.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
JANCode 4962254800088
Brief Description NANO BIOGENIE IS JAPAN #1 RESISTANCE BOOSTER SUPPLEMENT FOR KIDS! CLINICALLY-PROVEN* AND RECOMMENDED BY JAPAN MINISTRY OF EDUCATION. BEST-SELLER IN JAPAN, SINGAPORE!
NANO JAPAN ..................................... THE MOST ADVANCED & EFFECTIVE IMMUNE BOOSTER SUPPLEMENT FOR KIDS
Country of Origin ..................................... Made In Japan (日本製)
Product Benefits .................................... [FUNCTIONS] Improves Gut Health, [IMMUNE SYSTEM] Reduce Flu, Cough, HFMD, Inflammation, Constipation, Bacteria Infections [PERFORMANCE] Concentrate better and more alert
Active Ingredients ................................ 35-active strains from 16 types of good bacteria incl. LactoGG, Bifidus etc.
Volume per bottle ................................ Gross Wt. 30+15ml for 37.5-days. Storage refer to Notice above.
Recommended Dosage per day.......... 1.2ml to 2.4ml per day (0.6ml per suction from dropper)
Suggested User Age .............................. High Recommended for age 1 year old onwards. Also suitable for expecting mothers, lactating mothers
How to Consume? ................................ Add/ release 2 to 4 suctions into any drinks/ beverage. Take before bed. Once a day. If kid is unwell, take twice a day.
Produced & Tested ............................. Formula based on ancient Japan scripture. Clinically proven in top universities in Japan
User Advisory ...................................... Non-coloring. Non-flavoring. Non-medical. Preservative-free. Allergen-free. Suitable for all children
BOOKMARK 1 2 3 4 5 6 7

Photo Review (23)

Customer Review (41)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 30, 2018 app***
Highly Recommend Jul 18, 2018 eve***
Highly Recommend Jul 14, 2018 wu-***
Highly Recommend Jul 13, 2018 jos***
Highly Recommend Jul 05, 2018 v3n***
Highly Recommend Jul 05, 2018 v3n***
Highly Recommend Jul 05, 2018 v3n***
Recommend Jul 02, 2018 qqb***
Highly Recommend Jun 13, 2018 she***
Highly Recommend Jun 11, 2018 suc***
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(18)

Status
Question & Answer
  • Notice

    UPDATE 2 : SORRIES for missed-out your free gift, sport bottle

    Dear Customer,

    Good day to u. The promo u bought from has a buy 2-qty of NANO product (same product) under same cart & get 1 free sport bottle during 9th - 10th-Jul, 2018. We're checking now on our system n it appears that the system didn't capture free gift for some orders. We are very sorry about it :( Anyway, kindly rest assured that we'll re-send the free gift via Airpak courier company to those affected orders (pls refer below) accordingly. Meanwhile, we will update you the tracking number via Q-post. For your information, your free gift item will be ship-out as soon as tomorrow from our warehouse :) Thank you and we hope to serve you very soon again.

    Affected orders with order no:-
    106777579
    106777583
    106775553
    106777982
    106778100
    106774368
    106774410
    106777440
    106775736
    106775901
    106774839
    106774509
    106778059
    106774632

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    UPDATE : SORRIES for missed-out your free gift, sport bottle

    Dear Customer,

    Good day to you and thank you for your purchase.
    The promo you purchased from has a buy 2-boxes of NANO Carbolite under same cart and get 1 free sport bottle during 2nd to 8th-Jul, 2018. We are checking now on our system and it appears that the system didn't capture free gift for some orders. We are very sorry about it... :( Anyway, kindly rest assured that we will re-send the free gift via Airpak courier company to those affected orders (please refer below) accordingly. Meanwhile, we will update you the tracking number via Q-post. For your information, your free gift item will be ship-out as soon as tomorrow from our warehouse :) Thank you and we hope to serve you very soon again.

    Affected orders with order no:-
    106765237
    106765614
    106760262
    106765704
    106774410
    106758397
    106761485
    106755434
    106768176
    106755171
    106763384
    106774632

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    How to track your parcel

    Dear Customer,

    Good day to you. As the Qoo10 and AirPak systems are not API, hence you need to open a new tab and logon to Airpak courier company to trace your parcel with tracking number provided to always get the most accuracy and latest update of your delivery accordingly. For your information, you will only get to receive the tracking number once your parcel is ready to collect :)

    Website to track your parcel : www.airpak-express.com
    Delivery company : Airpak
    Tracking no : please check your order history/ record at "My Qoo10" (12 digits*)

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    Our Freshness Policy (update) & How to Store Your Products

    - U are strongly advised to ensure that the user is not allergic to the product (ingredients) before placing any order.
    - If the purchased product(s) is unsuitable to the intended user due to personal/medical/preferential reasons, we strongly recommend u to offer/gift the product to another person whom he/she will find suitable/favorable to enjoy.
    - Be sure u store your products in a cool, dry location.
    - Food/drinks items should be consumed completed within 6-8 weeks upon the first opening.
    The CURRENT Batch of FRESHNESS are:
    1) NANO COLLAGEN: 1/6/2020
    2) NANO ROYAL JELLY: 1/4/2020
    3) NANO BIOGENIE: 15/12/2017 (MFG DATE) [Expire after 18 months of MFG date]
    4) NANO DETOX: 1/5/2020
    5) NANO DIET: 1/6/2020
    6) NANO LACTO VV: 01/12/2019
    7) NANO RESVERA: NO EXPIRY
    8) NANO CARBOLITE: 1/7/2021
    NANO JAPAN
  • Notice

    Our Customer Service Policy

    - As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence.
    - NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities.
    - Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation.
    - Any feedback and/ or complains can be first sought/ made with us directly on e-mail.
    - Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted.
    - We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one
    NANO JAPAN
  • Notice

    Our Orders Fulfillment Policy/ Upon Receiving Your Products

    - We are committed to ensure the accuracy, quality and condition of your ordered products.
    - Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.
    - When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.
    - In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.
    - Any claim of missing/ incorrect items after 3-days of successful delivery by AIRPAK WILL NOT BE ENTERTAINED.
    NANO JAPAN
  • Notice

    Our Delivery Policy & Tips to You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    - NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
    - NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Airpak.
    - Airpak is NOT OBLIGATED to call before arrival.
    - In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
    - Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.
    - We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
    NANO JAPAN
  • Notice

    Our Refund & Return Policy

    - Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.
    - Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.
    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.
    - Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.
    - In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.
    - Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.
    NANO JAPAN
  • Answered
    Question
    win******* 2018-07-06
    Answer
    亲爱的顾客,

    您好,谢谢您的询问 :)如果孩子目前身体不适,有流感,咳嗽(有痰/无痰),肚子疼痛,腹泻或胃部不适等等的时候,绝对适合让孩子继续服用NANO Biogenie,分量须稍微调高至每天两次(早晚各一次),每次2剂/ 1.2毫升,直到完全康复后才把分量调回每天晚上一次,每次2剂/1.2毫升。我们强烈建议您让孩子在晚上睡觉前服用,因为在那个时候,身体里细胞的开始修复,而我们的白血球和酶变得非常繁忙,间接性地让益菌生成物可以被益菌立即吸收为“食物”以对抗身体内有害活动! NANO Biogenie不但可以帮助孩童缩短康复的时间,同时还可以把吃西药的副作用风险减到最低^^

    对了,NANO Biogenie除了对含有抗生素成分的药物以外,您可以将普通的发烧、咳嗽、伤风之类的西药让孩子一起服用,但不要混合在一起饮用哦!希望这个建议很有用!也希望您的孩子早日康复! :)谢谢您,妈咪!^^

    感恩,
    NANO JAPAN
    NANO JAPAN 2018-07-06
  • Answered
    Question
    joe******* 2018-06-27
    Answer
    尊貴的客戶,
    非常感謝您的購買!如果,您是指孩童鼻子敏感的話,一般我們必須衝環境開始。是否家裡有多餘的soft toy?或是,窗簾,床單,枕頭套,浴巾有經常更換/清洗。甚至牆壁,都必須一個月,清水抹至少一遍。鼻子敏感極少數是天生,除非是sinus(早晨鼻子阻塞)等症狀。如果是這樣的話,我們建議喝耳鼻喉專科醫生質詢/做一個徹底的檢查。Nano Biogenie是對細菌侵襲,更有幫助。或是對於食物敏感導致的皮膚不適,有讓身體機制不讓敏感素產生反應作用。:)
    一般孩童敏感的話,我們也建議一天服用兩次。一次兩個suctions。希望以上建議對您有幫助喔!
    感恩
    NANO JAPAN
    NANO JAPAN 2018-07-03
  • Answered
    Question
    fat******* 2018-06-13
    Answer
    Private Enquiry
    NANO JAPAN 2018-06-13
  • Answered
    Question
    she******* 2018-06-05
    Answer
    Private Enquiry
    NANO JAPAN 2018-06-05
  • Answered
    Question
    fat******* 2018-06-05
    Answer
    Dear Customer,
    Good afternoon to you. Thank you v much for your interest! We have Nano Biogenie ready in-stock from Japan here in Malaysia. You may place an order and we can ship to you on Monday! :D We are eager to receive ur order soon~ ^^D
    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-06-09
  • Answered
    Question
    win******* 2018-06-03
    Answer
    亲爱的客户,

    您好!非常感谢您对本产品的关注!NANO Biogenie针对小朋友的免疫力是非常有帮助的,尤其是对于当小朋友免疫力低时而引起的伤风感冒。:) 除此之外,它对于便秘,皮肤敏感,胃口欠佳等都有所帮助。由于NANO Biogenie无添加任何防腐剂,无色素,无调味和无糖,所以它的味道会是酸的,但是别担心!您可以将NANO Biogenie滴入小朋友的牛奶或任何饮料让他喝,但是必须确保小朋友把该饮料喝完。:D 每天晚上睡前喝以达更好的效果。至于分量,1-12岁的小孩,每天一次,每次两剂/1.2毫升 (一剂相等于0.6毫升)。当小孩子生病或开始出现生病象征的时候,我们建议您可以给他一天两次(早晚各一次)直到完全康复,以助更快痊愈!谢谢 : )

    感恩,
    NANO JAPAN
    NANO JAPAN 2018-06-05
    Question
    店主请问味道难喝吗?是什么味的??
    Answer
    尊贵的客户,
    我们非常感谢您的来询。:)NANO BIOGENIE益生菌生成物的有效物质是85%浓缩的。所以味道很涩(也有点酸)。一般成人,小孩无法直接入口。但是,请您放心。只要把浓缩液加入普通牛奶,饮料,您的孩子就无法察觉了。非常方便,效果对于小孩的免疫力特别佳。即使是细菌感染,康复的时间也能减半。:)祝您有个美丽的周末哦!
    敬,
    NANO JAPAN
    Question
    好的,谢谢!
    Answer
    尊敬的客户,

    不客气:)

    谢谢您,祝您有美好的一天!
  • Answered
    Question
    The******* 2018-05-28
    Question
    Hi, can you please reply?
    Answer
    Dear Customer,
    Good evening to you. Thank you very much for your enquiry. Nano Biogenie is a concentrated metabolite supplement developed specially to boost resistance and immune system, plus reduce allergies such as prone to flu, skin rashes and so on. :) There's no side effects. U can be fully assured. :) In fact, we found that children who take Nano Biogenie on a long run can have a stronger resistance and faster recovery time by up to 50% in any cases of infection such as influenza virus, chicken pox etc. Of course, from our listing, u may see the clinical trial results that's been conducted in Japan. Our office is located in Damansara Perdana and you may find our contact number under our Qoo10 e-store information. For ur convenience, u can call us at 03-7732 2695 during office hours. We welcome to speak to us anytime! :D Thank you and wishing u a lovely evening.
    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-05-31
    Question
    Can you please explain the best before date :2018 /4/03 printed on the box? Is it means the item that I have received 2 days ago on 31/5 already expired if base on the box printed. If yes, how can you sell the expired product to customer especially for child to consume.
    Kindly explain?
    Answer
    Dear customer,

    Good day to you~ Thank you so much for your purchase :D Please don't get alarmed by the date printed on the bottle. The date printed on NANO Biogenie is the manufacture date as in Japanese format it goes like YY.MM.DD. The freshness is 18 months from this date (開栓前) and can go up to 24 months if refrigerated or if un-open as well. Meaning to say the printed date of 03-Apr, 2018 on the NANO Biogenie you received, will be fresh and good thru' 02-Oct, 2020. You should finish consuming the product within 2 months upon first opening and should be store in normal refrigeration. :) Kindly reassure that our QC and stock check is very strict, all our stocks are always the freshest! :) We hope this clarifies. Wishing you a lovely day! ^^

    Sincerely,
    NANO JAPAN
    Question
    Thank you for your explanation, I will continue support your full range of products.
    Answer
    Dear Customer,

    Good afternoon and you are welcome :) Please do not hesitate to contact us again if you have further question. We are always here to reach out^^ We hope you enjoy the benefit as much as we do! Have a nice day!

    Sincerely,
    NANO JAPAN
  • Answered
    Question
    fat******* 2018-05-22
    Answer
    Dear customer,

    Good afternoon to you and thank you so much for interest^^ NANO Japan is an exclusive online brand which our parent company of Fine Japan as NANO Japan originates from our Japan headoffice, Fine Japan. We have 42-years of establishment. NANO Japan is conceived in early-2013 by our headoffice ourside Japan to exclusively offer existing premium quality products available in Japan with enhanced formulation, higher volume at lower prices for ONLINE buyers specially. :D And YES!! NANO Japan is 100% made in Japan, except our 3rd generation of the upgraded NANO Royal Jelly from New Zealand is formulated with premium concentrated royal jelly. We hope to assure you of our commitment to provide the highest value of products to discerning online buyers like you~ :D. We hope this assures! Wishing you a lovely day! ^^

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-05-22
Ask Question
Phone number
+60-03-7732-2695
Email
heiding@nanocollagenshop.com
Address
47820, Petaling Jaya, Selangor THE RAFFLESA, DAMANSARA PERDANA

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