Shop Info

  • Contact seller

    E-mail : Mysales2u.lelong@gmail.com
  • Working hours

    MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
  • Address

    43300, Seri Kembangan, Selangor 09-04, JALAN SK 13/15, PAMGSAPURI KIAMBANG

  • Return address

    43300, Seri Kembangan, Selangor 09-04, JALAN SK 13/15, PAMGSAPURI KIAMBANG

 

Shop Info

  • We are SSM Company

     

    We are local based Company

    We get Store directly from factory

    We make customers 100% satisfaction

    We provide High Quanlity and Valuable and Worthable Products

  • Management staff: Mysales2u
  • Seller shop address: http://www.qoo10.my/MySales2u

Shipping

  • Shipping Details:
    • Item will be ship after payment received.
    • Via Pos Laju / GDEX / TA-Q-BIN / Others Courier Services
    • For Sabah/Sarawak, if the shipping weight for an item is 2kg and above will be shipped by Pos Parcel / Registered Parcel

     

    Order Process Time:

    • The order process time is 1 to 3 working days
    • If there has anythings cause the shipment delay, we will email you
    • If you are not receive the item within estimated working days after we shipped, please email us @ Wonderful.lelong@gmail.com

     

    Estimated Delivery Date:

    By Courier Services (Pos Laju / GDEX / TA-Q-BIN):

    • Peninsular Malaysia: Next 1 to 3 business days from delivery day
    • East Malaysia: Next 3 to 4 business days from delivery day

    By Pos Parcel / Registered Parcel:

    • Peninsular Malaysia: Not applicable
    • East Malaysia: Next 5 to 8 business days from delivery day

     

    Tracking Number

    • We will update the tracking number at the lelong order between 7pm to 9pm on the delivery day
    • Please take note that most courier system is not updated online instantly, we advice you to check after 24 hours after receiving the tracking number.
    •  

     

    Many Thanks,

    Your Regards,

    The MySales2u shop

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • - ex1) over 3days from receiving item
    • - ex2) if items are open/used or damaged
    • - ex3) sending item without prior contact.
Return Policy:
1) Although we have great confidence in the quality and prices of every product we sell ,we can not guarantee all buyers would be 100% satisfied with them due to different reasons.But no matter what ,we promise we will do our best to solve any problem occurred during transaction .
 
2) If there are any problems with our products, you can request for exchange or refund within 3 days after receiving the items. But please contact with us first before returning. We will try our best to help you. Thank you.
 
3) All items must be returned in their original condition, or we will refuse to make a refund.We will issue a refund upon receipt of the original product.We only responsible for the quality problem of our product. Not include shipping damaged or people damaged during shipping.
 
4) The buyer is responsible for all charges incurred in returning process.All shipping and handling fees are not refundable.
 
5) If you have any problem, please contact us first, we will solve the problem for you. We can resolve the dispute through friendly negotiations.