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Item Question & Answer
NUTRI GRAINS 1KG X 4S + 25G X 16S [ Buy at RM103 after applied 15% Shop Coupon]
NUTRI GRAINS 1KG X 4S + 25G X 16S [ Buy at RM103 after applied 15% Shop Coupon]
Item Q&A
  • Question : Inquiry for the item from pwk****May 24, 2019

  • Question : Inquiry for the item from ste****May 21, 2019

  • Question : Inquiry for the item from wlc****May 02, 2019

  • Question : Inquiry for the item from lib****Apr 17, 2019

    when is the expiry date ?
    Thanks.

    Answer : [Re] Inquiry for the item from lib****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (Apr 26, 2019 11:56)

  • Question : Inquiry for the item from 820****Apr 02, 2019

    how to APPLY 10% OFF SHOP COUPON

    Answer : [Re] Inquiry for the item from 820****

    i call u customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my , but no reply to me .
    if i buy good from u watson amount : RM 110 above , can apply applied 15% Shop Coupon

    Question : [Re] Inquiry for the item from 820****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>
DAMAGE CARE HAIRCARE SET  1 S
DAMAGE CARE HAIRCARE SET 1 S
Item Q&A
Ensure Gold 850g Asst
Ensure Gold 850g Asst
Item Q&A
  • Question : Inquiry for the item from gra****May 22, 2019

    What is 11531 ensure 1600g? Is new package? Or 2 tins?

    Answer : [Re] Inquiry for the item from gra****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from 236****May 22, 2019

    Hello, why when select gold wheat, 1 tin become price + 78? I select 2 tins become RM300. Please help. Thanks.

    Answer : [Re] Inquiry for the item from 236****

    Thank you for your Question, please email to our Customer Service in this link https://www.qoo10.my/gmkt.inc/CS/NHelpContactUs.aspx by clicking ASK A QUESTION or call 03-2027-4737 and will get back to you soon with the answer.

  • Question : Inquiry for the item from Bum****May 20, 2019

  • Question : 来自tan****会员的商品咨询。May 19, 2019

  • Question : 来自tan****会员的商品咨询。May 17, 2019

    when restock.?.thank.you

    Answer : [Re] 来自tan****会员的商品咨询。

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>
Listerine mouthwash 2 x 750ml Asst
Listerine mouthwash 2 x 750ml Asst
Item Q&A
  • Question : Inquiry for the item from yup****May 16, 2019

    When is the expired date?

    Answer : [Re] Inquiry for the item from yup****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

PHYTOX 14G X 14 S 14GX14 S
PHYTOX 14G X 14 S 14GX14 S
Item Q&A
  • Question : Inquiry from ste****May 14, 2019

Bifesta Cleansing Sheet 40s Asst
Bifesta Cleansing Sheet 40s Asst
Item Q&A
  • Question : Inquiry for the item from 234****May 14, 2019

    hi
    may i know the expiry date? tq

    Answer : [Re] Inquiry for the item from 234****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

NH Nutri Grains 25g x 16s Asst
NH Nutri Grains 25g x 16s Asst
Item Q&A
  • Question : Inquiry for the item from sha****May 09, 2019

    It’s new stock? When is expired date?

    Answer : [Re] Inquiry for the item from sha****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.


    completed
    (May 14, 2019 10:36)

COLLA PLUS ADVANCE 50ML X 16 S + 4 S [ Buy at RM106.8 after applied 15% Shop Coupon]
COLLA PLUS ADVANCE 50ML X 16 S + 4 S [ Buy at RM106.8 after applied 15% Shop Coupon]
Item Q&A
  • Question : Inquiry for the item from sak****May 09, 2019

    Hi what is expiry date ?

    Answer : [Re] Inquiry for the item from sak****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.


    completed
    (May 14, 2019 10:37)

  • Question : Inquiry for the item from ser****May 08, 2019

    Hi, can I use coupon for this item ?

    Answer : [Re] Inquiry for the item from ser****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from MSS****Apr 08, 2019

  • Question : Inquiry for the item from ser****Oct 31, 2018

    Is this free shipping?

    Answer : [Re] Inquiry for the item from ser****

    Thank you for your Question, We will check it and get back to you soon with the answer.
    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (Nov 15, 2018 16:46)

  • Question : Inquiry for the item from cho****Aug 16, 2018

+View all Notice, FAQ, Q&A >>
CLEANSER  3 X 500ML
CLEANSER 3 X 500ML
Item Q&A
  • Question : Inquiry from chc****May 08, 2019

    Hi, may I know y I can’t download your shop voucher ?

    Answer : [Re] Inquiry from chc****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from Pau****Oct 21, 2018

    When is the expired date for this 3 bottles?

    Answer : [Re] Inquiry for the item from Pau****

    Thank you for your Question, We will check it and get back to you soon with the answer.
    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (Nov 15, 2018 16:46)

  • Question : Inquiry for the item from sar****Jul 30, 2018

  • Question : yui****会员的咨询。May 26, 2018

INNERSHINE BERRY & PRUNE+CAMU 12X42ML 12SX42ML
INNERSHINE BERRY & PRUNE+CAMU 12X42ML 12SX42ML
Item Q&A
  • Question : Inquiry for the item from chr****May 06, 2019

    Dear,
    In total 24 bottles?
    Pls advice n thx

    Answer : [Re] Inquiry for the item from chr****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from wh_****Jan 20, 2019

    If i place order today or tomorrow, when is the expired date?

    Answer : [Re] Inquiry for the item from wh_****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Wrong purchaseSep 21, 2018

  • Question : Inquiry for the item from sak****Sep 12, 2018

  • Question : Inquiry for the item from nit****Aug 16, 2018

FORTE N 300MG 4 X 50 S 4X50 S
FORTE N 300MG 4 X 50 S 4X50 S
Item Q&A
  • Question : Inquiry for the item from Che****May 03, 2019

    Expiry date is?

    Answer : [Re] Inquiry for the item from Che****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

BB DIAPERS TAPE S  82 S
BB DIAPERS TAPE S 82 S
Item Q&A
SUPERFOOD KIDS  1KG
SUPERFOOD KIDS 1KG
Item Q&A
  • Question : Inquiry for the item from bco****Apr 27, 2019

    When Is the expired date?

    Answer : [Re] Inquiry for the item from bco****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.
    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (May 03, 2019 14:45)

DARLIE DOUBLE ACTION  2 X 225G
DARLIE DOUBLE ACTION 2 X 225G
Item Q&A
  • Question : Inquiry for the item from cws****Apr 27, 2019

    this item has free.gift?

    Answer : [Re] Inquiry for the item from cws****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : 关于商品ooi****会员的咨询。Nov 17, 2018

  • Question : 关于商品loo****会员的咨询。Jul 06, 2018

Saborino Facial Mask 32s Asst
Saborino Facial Mask 32s Asst
Item Q&A
  • Question : Inquiry for the item from jes****Apr 25, 2019

    Hi. May I know why when I try to get the 15%discount coupon, it always show exceeded the quantity. Every day the same, Why is that so?

    Answer : [Re] Inquiry for the item from jes****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from tdu****Nov 05, 2018

  • Question : 关于商品hil****会员的咨询。May 08, 2018

  • Question : 关于商品mar****会员的咨询。May 02, 2018

VEGICAPS EVENING PRIMROSE OIL 1000MG 2 X 150 S 2X150 S
VEGICAPS EVENING PRIMROSE OIL 1000MG 2 X 150 S 2X150 S
Item Q&A
  • Question : Inquiry for the item from Myp****Apr 21, 2019

    When is the expiry date?

    Answer : [Re] Inquiry for the item from Myp****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (Apr 26, 2019 11:56)

  • Question : Inquiry related delivery from cha****Apr 13, 2019

    Helo? When will my parcel be shipped???

    Answer : [Re] Inquiry related delivery from cha****

    Hello ??

    Question : [Re] Inquiry related delivery from cha****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from cha****Apr 12, 2019

    Don't delete my message. My messages were deleted. I will only send more

    Answer : [Re] Inquiry related delivery from cha****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from cha****Apr 12, 2019

    When will my parcel be shipped. One week already!!

    Answer : [Re] Inquiry related delivery from cha****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Expiry DateDec 31, 2017

    May I know the product expiry date of your current stock. Thank you.

    Answer : [Re] Expiry Date

    hi sorry for product expiry date we will need to check with warehouse which takes approx 2 weeks time, is it okay?

+View all Notice, FAQ, Q&A >>
PHARMATON CAPSULES WITH SELENIUM 100 S + 30 S
PHARMATON CAPSULES WITH SELENIUM 100 S + 30 S
Item Q&A
  • Question : 关于商品myl****会员的咨询。Apr 18, 2019

  • Question : Inquiry related delivery from 246****Dec 26, 2018

    when is the items going to be sent out?

    Answer : [Re] Inquiry related delivery from 246****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

Shokubutsu Shower Body Wash Refill 550g Asst
Shokubutsu Shower Body Wash Refill 550g Asst
Item Q&A
RAW JOB S TEARS CLEANSER MOUSSE  150ML
RAW JOB S TEARS CLEANSER MOUSSE 150ML
Item Q&A
  • Question : Inquiry for the item from wcy****Apr 11, 2019

    no stock??

    Answer : [Re] Inquiry for the item from wcy****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

Sunsilk Shampoo 650ml Asst
Sunsilk Shampoo 650ml Asst
Item Q&A
  • Question : Inquiry for the item from sar****Apr 09, 2019

  • Question : won****会员的咨询。Apr 05, 2019

  • Question : sin****会员的咨询。Jan 12, 2019

  • Question : Inquiry from kat****Nov 27, 2018

    I order sun silk shampoo, I just received the item but the quantity different with my order. My order cart no: 76463225

    Kate

    Answer : [Re] Inquiry from kat****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from fat****Nov 27, 2018

    Dear seller when u will send my parcel to me ?I been waiting for many days?

    Answer : [Re] Inquiry related delivery from fat****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>
GOLD WHEAT  850G
GOLD WHEAT 850G
Item Q&A
  • Question : 关于商品and****会员的咨询。Apr 02, 2019

    semalam harga rm80,hari ni rm97,harga nak banyak,tak boleh beli

    Answer : [Re] 关于商品and****会员的咨询。

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from sie****Mar 10, 2019

    Expired date?

    Answer : [Re] Inquiry for the item from sie****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry from 522****Feb 14, 2019

    You have increase your price from RM78 to RM92 and give us 15% coupon to discount and ask us to buy the product at RM78 after discount?????

    Answer : [Re] Inquiry from 522****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from wsl****Nov 15, 2018

    My order no. 107677419 placed on 7.11.18 referred. Pls check what happened to my shipment because tracking shows damaged shipment and till now still no replacement or update. Pls expedite the replacement as a good seller.

    Answer : [Re] Inquiry related delivery from wsl****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from Clp****Nov 06, 2018

    It has been 1 month. Why are you withholding my items and not shipping them to me? No one call me about this too. Brilliant service you have there.

    Answer : [Re] Inquiry related delivery from Clp****

    Thank you for your Question, please email to our Customer Service in this link https://www.qoo10.my/gmkt.inc/CS/NHelpContactUs.aspx by clicking ASK A QUESTION or call 03-2027-4737 and will get back to you soon with the answer.

+View all Notice, FAQ, Q&A >>
INNERSHINE BERRY ESSENCE 12X42ML 42MLX12
INNERSHINE BERRY ESSENCE 12X42ML 42MLX12
Item Q&A
  • Question : Inquiry for the item from teo****Mar 29, 2019

  • Question : Inquiry for the item from sgc****Nov 08, 2018

    When expiry?

    Answer : [Re] Inquiry for the item from sgc****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from m.l****Oct 25, 2018

    Hi. May I know the expiry date for this product. Thanks

    Answer : [Re] Inquiry for the item from m.l****

    Thank you for your Question, We will check it and get back to you soon with the answer.
    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (Nov 15, 2018 16:46)

COLLA PLUS 50ML X 16 S + 4 S
COLLA PLUS 50ML X 16 S + 4 S
Item Q&A
  • Question : Inquiry for the item from wcy****Mar 22, 2019

    why we always can’t get the shop coupon???
    Even when we try to get at 12am?

    Answer : [Re] Inquiry for the item from wcy****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from viv****Nov 23, 2018

    Can i know what the latest expired date because im gonna take a lots of box?

    Answer : [Re] Inquiry for the item from viv****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : 关于运送chl****会员的咨询。Nov 18, 2018

    I bought it 10/11 .but why haven't receive stock yet

    Answer : [Re] 关于运送chl****会员的咨询。

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : 关于运送Vis****会员的咨询。Oct 18, 2018

    107604889 not yet send out? Out of stock?

    Answer : [Re] 关于运送Vis****会员的咨询。

    Sorry for delay, we will deliver your order ASAP

  • Question : 76306605May 07, 2018

+View all Notice, FAQ, Q&A >>
Essence of Chicken 14 + 1 Twin Pack
Essence of Chicken 14 + 1 Twin Pack
Item Q&A
  • Question : Inquiry related delivery from new****Mar 18, 2019

  • Question : Inquiry for the item from sor****Mar 01, 2019

    Why always out of coupon? Trick or treat? 🤔

    Answer : [Re] Inquiry for the item from sor****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from 260****Feb 18, 2019

    Dear Watson,
    (Sep 12 2018 cart no 76411724)
    Again, I already contacted the customer service number for many times and I send emails to mywatsons@watsons.com.my requesting you to re-deliver the items on several times in the past few months. But I have not received any notice of re-delivery or refunds from you yet.

    This is not the only order which you failed to deliver the items which I already paid. There is another order which I also contacted you through Qpost. Could you please remedy all these non-delivery within next week by refunding the price of those items which you failed to deliver? As I am already very frustrated for contacting you so many times and you never settle the issue, I will proceed to take legal action against your company if you do not remedy it by next week. Your irresponsibility has left me no choice but to contact my lawyers.

    Please take IMMEDIATE ACTION to remedy your fault and reply me as soon as possible. Pass this matter to whoever that should be responsible. Do not ask me to contact the customer service again as this will not solve the problem. I already wasted lots of time for the past three months due to your fault. Please handle this matter seriously and responsibly. Once I contacted my lawyer and pass my case to her, you will have to be responsible for the legal fees I incurred.

    Thanks
    Zhi Yee

    Answer : [Re] Inquiry related delivery from 260****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from 260****Feb 18, 2019

    Sep 12, 2018 (Cart no. 76411724)
    saya masih belum dapat lagi barang yang saya beli. sudah banyak kali buat panggilan,email tapi tidak dapat apa-apa maklum balas dari pihak berkenaan.bilakah saya boleh dapat pulangan wang dari watson?

    Answer : [Re] Inquiry related delivery from 260****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from fei****Jan 22, 2019

    When is the Exp ?

    Answer : [Re] Inquiry for the item from fei****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>