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Item Question & Answer
COLLA PLUS ADVANCE 50ML X 16 S + 4 S [ Buy at RM106.8 after applied 15% Shop Coupon]
COLLA PLUS ADVANCE 50ML X 16 S + 4 S [ Buy at RM106.8 after applied 15% Shop Coupon]
Item Q&A
  • Question : Inquiry for the item from jo3****Aug 17, 2019

  • Question : Inquiry for the item from new****Jul 31, 2019

  • Question : Inquiry for the item from lee****Jun 08, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from lee****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from sak****May 09, 2019

    Hi what is expiry date ?

    Answer : [Re] Inquiry for the item from sak****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.


    completed
    (May 14, 2019 10:37)

  • Question : Inquiry for the item from ser****May 08, 2019

    Hi, can I use coupon for this item ?

    Answer : [Re] Inquiry for the item from ser****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>
Essence of Chicken 14 + 1 Twin Pack
Essence of Chicken 14 + 1 Twin Pack
Item Q&A
  • Question : 来自sle****会员的商品咨询。Aug 16, 2019

  • Question : Inquiry for the item from 244****Jul 19, 2019

    Cart No. 76565721
    I just paste an order for this item. Please let me know any stock for this item?

    Answer : [Re] Inquiry for the item from 244****

    Hi

    We already shipped out the item on 21/07/2019

    Thank you
    watsons

  • Question : Inquiry for the item from 245****Jul 13, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from 245****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks
    watsons

  • Question : 来自lhg****会员的商品咨询。Jul 09, 2019

    Can I know this is how many bottle?

    Answer : [Re] 来自lhg****会员的商品咨询。

    Hi

    Please infomr currently we not selling this item anymore

    Thanks
    watsons

  • Question : Inquiry for the item from Jen****Jun 26, 2019

    When will restock? WillNo more selling this item again??

    Answer : [Re] Inquiry for the item from Jen****

    HI

    Currently we stop selling this item

    Thanks

+View all Notice, FAQ, Q&A >>
Dettol Body Wash Refill 900g Asst
Dettol Body Wash Refill 900g Asst
Item Q&A
  • Question : Inquiry from car****Aug 09, 2019

    Why can't I get the shop coupon?

    Answer : [Re] Inquiry from car****

    dear customer

    you may contact the seller at mywatsons@watsons.com.my

    thanks

  • Question : Inquiry for the item from xia****Jul 27, 2019

    Why the price list down is different with the picture ?

    Answer : [Re] Inquiry for the item from xia****

    Hi

    We will check this price and get back to you asap

    Thanks
    watsons

    Question : [Re] Inquiry for the item from xia****

    How about the price

    Answer : [Re] Inquiry for the item from xia****

    Check already ?

    Question : [Re] Inquiry for the item from xia****

    Hi
    we are in the midst of investigation and will get back to you soonest.

    Thank you.
    watsons

ENSURE GOLD VANILLA  850G
ENSURE GOLD VANILLA 850G
Item Q&A
  • Question : Inquiry from ela****Aug 07, 2019

    Why is Watson discount coupon forever stated "winning of this event have already exceeded the max. Quantity" whenever we try to download? Have face this issues so many times that event just started and received the same message when we try to download the voucher.
    Kindly rectify this issue.

    Answer : [Re] Inquiry from ela****

    Hi

    Could you please contact Qoo10 Cs to check about this error

    Thank you

  • Question : Inquiry for the item from tma****Jul 16, 2019

  • Question : 關於商品jia****會員的咨詢。Apr 06, 2019

  • Question : Inquiry from shi****Mar 18, 2019

  • Question : Inquiry from wei****Mar 08, 2019

    How to apply 15% coupon? I try many times, ended with exceed the max quantity

    Answer : [Re] Inquiry from wei****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>
NUTRI GRAINS 1KG X 4S + 25G X 16S [ Buy at RM103 after applied 15% Shop Coupon]
NUTRI GRAINS 1KG X 4S + 25G X 16S [ Buy at RM103 after applied 15% Shop Coupon]
Item Q&A
  • Question : Inquiry for the item from jen****Aug 06, 2019

    Can I know the expiry date?

    Answer : [Re] Inquiry for the item from jen****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

  • Question : Inquiry for the item from pri****Jul 15, 2019

    Exp date Pls

    Answer : [Re] Inquiry for the item from pri****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

  • Question : Inquiry for the item from bcy****Jul 13, 2019

    The expiry date for items?

    Answer : [Re] Inquiry for the item from bcy****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

  • Question : Inquiry for the item from 260****Jun 20, 2019

    Hi, Seller, when will my ordered item be shipped. Cart no.:76553544 dated Jun 20, 2019, Tq

    Answer : [Re] Inquiry for the item from 260****

    Dear, customer


    We already inform our team in charge and they will update you accordingly.

    Thank you.

  • Question : Inquiry for the item from pwk****May 24, 2019

    how to get the price at rm103
    after 15% still need rm2++
    where can get other 10%coupon

    Answer : [Re] Inquiry for the item from pwk****

    Thank you for your Question, please email to our Customer Service in this link https://www.qoo10.my/gmkt.inc/CS/NHelpContactUs.aspx by clicking ASK A QUESTION or call 03-2027-4737 and will get back to you soon with the answer.

+View all Notice, FAQ, Q&A >>
COTTONY SOFT PROTECTION OVERNIGHT WING 28CM 2X16 S 2X16S
COTTONY SOFT PROTECTION OVERNIGHT WING 28CM 2X16 S 2X16S
Item Q&A
  • Question : Inquiry related delivery from 245****Aug 01, 2019

    Can you please check my order since I'm purchase on 27/7/19 because I'm dont want my oder cancelled again with the reasons shipping delay . Thnks

    Answer : [Re] Inquiry related delivery from 245****

    Please provide order number

    Question : [Re] Inquiry related delivery from 245****

    My order no.108179479-108179485, is got 7 items purchase on Jul 27. Pls check it asap . thks

    Answer : [Re] Inquiry related delivery from 245****

    dear customer ,

    kindly be inform that since your order has been delay for quite long,we have proceed to cancelled the order

    thank you

STEMCELL MIX BERRIES 15G X 35 S 15GX35S
STEMCELL MIX BERRIES 15G X 35 S 15GX35S
Item Q&A
NH Nutri Grains 25g x 16s Asst
NH Nutri Grains 25g x 16s Asst
Item Q&A
  • Question : Inquiry for the item from ell****Aug 01, 2019

    When is the expired date?

    Answer : [Re] Inquiry for the item from ell****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.

  • Question : Inquiry for the item from sha****May 09, 2019

    It’s new stock? When is expired date?

    Answer : [Re] Inquiry for the item from sha****

    Hi, Please be informed that the expiry date and manufacturing date will be on the packaging.
    We are unable to check here you may consult us via here is there is any issue with the expiry.


    completed
    (May 14, 2019 10:36)

REGENERIST MICRO-SCULPTING CREAM FACE CREAM 50G
REGENERIST MICRO-SCULPTING CREAM FACE CREAM 50G
Item Q&A
  • Question : Inquiry for the item from Wen****Jul 31, 2019

    hi seller, this item is 14g or 50g?

    Answer : [Re] Inquiry for the item from Wen****

    Hi

    We will checked this item informaiton and get back to you soon

    Thanks

BB DIAPERS TAPE S  82 S
BB DIAPERS TAPE S 82 S
Item Q&A
NEUTROGENA ALCOHOL FREE TONER 150ML
NEUTROGENA ALCOHOL FREE TONER 150ML
Item Q&A
  • Question : Inquiry for the item from mey****Jul 11, 2019

    Hi, the date printed on the bottle is manufactured date or expiry date? the item i received there is a date printed on it 20190429, pls clarify. thank you.

    Answer : [Re] Inquiry for the item from mey****

    HI

    Could you please provide the order number

    Thank you

    Question : [Re] Inquiry for the item from mey****

    Order no. 108142316

    Answer : [Re] Inquiry for the item from mey****

    HI

    Could you provide us the photo of item stated the expired date

    Thanks

    Question : [Re] Inquiry for the item from mey****

    Is this expired date?

    Answer : [Re] Inquiry for the item from mey****

    Hi

    The printed stated for expired date

    Thanks

    Question : [Re] Inquiry for the item from mey****

    How can you send me the expired item? Can you refund?

    Answer : [Re] Inquiry for the item from mey****

    Dear Buyer

    The case has been escalated from our end and we will get back to you soon for the issue.


    Thank you
    watsons

    Question : [Re] Inquiry for the item from mey****

    Hi, may I know the status of the refund?

    Answer : [Re] Inquiry for the item from mey****

    Dear Buyer

    The case has been escalated from our end and we will get back to you soon for the issue.


    Thank you
    watsons

ULTRA MOISTURISING BATH & WASH SET 1 S 2 X 230ML
ULTRA MOISTURISING BATH & WASH SET 1 S 2 X 230ML
Item Q&A
  • Question : Inquiry for the item from mic****Jul 24, 2019

    When is the product expire date?

    Answer : [Re] Inquiry for the item from mic****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

VITAMIN C-1000 CHEWABLE  60 S
VITAMIN C-1000 CHEWABLE 60 S
Item Q&A
  • Question : Inquiry for the item from 261****Jul 24, 2019

  • Question : Inquiry related delivery from sug****Oct 19, 2018

    Hello.. when are you shipping out my items? Bought on 10/10. Now 19/10 and you still have not ship out !!?!

    Answer : [Re] Inquiry related delivery from sug****

    Sorry for delay, we will deliver your order ASAP

Sunsilk Shampoo 650ml Asst
Sunsilk Shampoo 650ml Asst
Item Q&A
  • Question : Inquiry for the item from cin****Jul 22, 2019

    Why the price is not rm15 even show save rm10

    Answer : [Re] Inquiry for the item from cin****

    Hi

    Could ypu please contact Qoo10 Cs for further assistance

    Thanks
    watsons

  • Question : Inquiry for the item from xia****Jul 19, 2019

    This item has expired date ?

    Answer : [Re] Inquiry for the item from xia****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

  • Question : 来自suk****会员的商品咨询。Jul 13, 2019

    akan restock smooth manageable and hair fall solution ke?

    Answer : [Re] 来自suk****会员的商品咨询。

    HI

    Currently the item out of stock
    We will inform to u once the item restock

    Thanks

  • Question : Inquiry for the item from lhg****Jul 12, 2019

    This is stock available?

    Answer : [Re] Inquiry for the item from lhg****

    HI

    Currently we stop selling this item

    Thank you

  • Question : Inquiry for the item from sar****Apr 09, 2019

+View all Notice, FAQ, Q&A >>
GOLD GREEN TEA  850G
GOLD GREEN TEA 850G
Item Q&A
  • Question : Inquiry related delivery from Cch****Jul 20, 2019

    When can send out? 76562921

    Answer : [Re] Inquiry related delivery from Cch****

    Hi Buyer


    The case has been escalated from our end and we will get back to you soon for the issue.


    Thank you
    watsons

SENSODYNE FRESH MINT TOOTHPASTE  2 X 100G
SENSODYNE FRESH MINT TOOTHPASTE 2 X 100G
Item Q&A
  • Question : Inquiry related delivery from 244****Jul 19, 2019

    Cart no: 76563415
    When can i get my parcel?

    Answer : [Re] Inquiry related delivery from 244****

    Hi

    Your order has been refunded

    Thank you
    watsons

SIMPLE HYDRATING LIGHT MOISTURISER 125ML
SIMPLE HYDRATING LIGHT MOISTURISER 125ML
Item Q&A
  • Question : 来自che****会员的商品咨询。Jul 18, 2019

    tis item and my pic tat same or not? there no write kind to skin?

    Answer : [Re] 来自che****会员的商品咨询。

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

SUNPLAY UV BODY MIST SPF80 150ML
SUNPLAY UV BODY MIST SPF80 150ML
Item Q&A
  • Question : Inquiry for the item from wcy****Jul 11, 2019

    is this SPF130? No photo is displayed...

    Answer : [Re] Inquiry for the item from wcy****

    Dear Buyer

    The case has been escalated from our end and we will get back to you soon for the issue.


    Thank you

    Question : [Re] Inquiry for the item from wcy****

    Thks🙏

    Answer : [Re] Inquiry for the item from wcy****

    Hi

    we are in the midst of investigation and will get back to you soonest.

    Thank you.

    Question : [Re] Inquiry for the item from wcy****

    It is SPF130 instead of SPF80, pls amend your display item descriptions thanks🙏

    Answer : [Re] Inquiry for the item from wcy****

    HI

    We alrady inform to our end and we will get back to you soon for the issue.

    Thanks

RAW HONEY ACTIVE ENZYMES  1000ML
RAW HONEY ACTIVE ENZYMES 1000ML
Item Q&A
  • Question : Inquiry for the item from wcy****Jul 10, 2019

    no stock??

    Answer : [Re] Inquiry for the item from wcy****

    HI

    Currently we not selling this item

    Thank you

    Question : [Re] Inquiry for the item from wcy****

    Okok thks

    Answer : [Re] Inquiry for the item from wcy****

    Thank you

  • Question : Inquiry related delivery from mmm****Nov 13, 2018

    It is a damaged shipment,what is the solving method?

    Answer : [Re] Inquiry related delivery from mmm****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

GOLD WHEAT  850G
GOLD WHEAT 850G
Item Q&A
  • Question : Inquiry for the item from won****Jul 10, 2019

    Kindly inform what is the expiry date of this product thank you

    Answer : [Re] Inquiry for the item from won****

    Dear Buyer

    Currently we stop selling this item

    Thank you

  • Question : 关于商品and****会员的咨询。Apr 02, 2019

    semalam harga rm80,hari ni rm97,harga nak banyak,tak boleh beli

    Answer : [Re] 关于商品and****会员的咨询。

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from sie****Mar 10, 2019

    Expired date?

    Answer : [Re] Inquiry for the item from sie****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry from 522****Feb 14, 2019

    You have increase your price from RM78 to RM92 and give us 15% coupon to discount and ask us to buy the product at RM78 after discount?????

    Answer : [Re] Inquiry from 522****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry related delivery from wsl****Nov 15, 2018

    My order no. 107677419 placed on 7.11.18 referred. Pls check what happened to my shipment because tracking shows damaged shipment and till now still no replacement or update. Pls expedite the replacement as a good seller.

    Answer : [Re] Inquiry related delivery from wsl****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

+View all Notice, FAQ, Q&A >>
NUTRI GRAINS MATCHA  1KG
NUTRI GRAINS MATCHA 1KG
Item Q&A
  • Question : 来自suk****会员的商品咨询。Jul 09, 2019

    boleh tau exp day?

    Answer : [Re] 来自suk****会员的商品咨询。

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks

  • Question : Inquiry for the item from tut****Oct 31, 2018

    Is available?

    Answer : [Re] Inquiry for the item from tut****

    Thank you for your Question, We will check it and get back to you soon with the answer.
    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks
    (Nov 15, 2018 16:46)

  • Question : SHOP COUPONAug 13, 2018

  • Question : EXPIRY DATEJun 12, 2018

    WHEN IS THE EXPIRY DATE?

    Answer : [Re] EXPIRY DATE


    hi sorry for product expiry date we will need to check with warehouse which will take approx 2 weeks time..however for this item it is new item therefore it is definitely fresh stocks, thanks

  • Question : Due date for productMay 04, 2018

BIO-RAY METAL SUPPORT KNEE GUARD L  2 S
BIO-RAY METAL SUPPORT KNEE GUARD L 2 S
Item Q&A
  • Question : Inquiry for the item from ter****Jul 06, 2019

    The box have 1 piece or 2 pieces ? Size is L?

    Answer : [Re] Inquiry for the item from ter****

    Hi

    For product inquiry please email mywatsons@watsons.com.my

    Thanks
    watsons

  • Question : Inquiry for the item from 245****Feb 22, 2019

    Is it one pair or one piece? Can choose size?

    Answer : [Re] Inquiry for the item from 245****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

Orita Baking Soda Laundry Detergent Rose1500g
Orita Baking Soda Laundry Detergent Rose1500g
Item Q&A
  • Question : Inquiry for the item from xia****Jul 05, 2019

    The previous one didn't have stock already ?

    Answer : [Re] Inquiry for the item from xia****

    Dear Buyer

    Could you please provide the order number

    Thank you
    watsons

  • Question : Inquiry for the item from sha****Jul 02, 2019

  • Question : Inquiry related return and exchange from 242****Jun 25, 2019

    about this order no 108127029, i buy 18 btl, but just 12 btl to me! so another 6 btl when will send to me??????? pls answer ASAP

    Answer : [Re] Inquiry related return and exchange from 242****

    Dear, customer


    We will escalate your claim , hope you could give us time for checking will update you accordingly.


    Thank you

  • Question : Inquiry related delivery from 235****Jun 21, 2019

    I DIDN'T RECEIVED IT, BUT THE DELIVERY INFO SHOW DELIVERED

    Answer : [Re] Inquiry related delivery from 235****

    HI

    Could you provide the order number

    Thanks

    Question : [Re] Inquiry related delivery from 235****

    76552964

    Answer : [Re] Inquiry related delivery from 235****

    76552964

    Question : [Re] Inquiry related delivery from 235****

    Dear customer

    Please contact Gdex with your tracking number

    Thank you

  • Question : Inquiry for the item from xia****Jun 17, 2019

    When will restock ?

    Answer : [Re] Inquiry for the item from xia****

    HI

    currently we stop selling this item

    Thanks

+View all Notice, FAQ, Q&A >>
JING CHENG FACE RENEWAL ME  150ML
JING CHENG FACE RENEWAL ME 150ML
Item Q&A
[Bio-essence] 24K BIO-GOLD GOLD WATER 150ML
[Bio-essence] 24K BIO-GOLD GOLD WATER 150ML
Item Q&A
  • Question : Inquiry for the item from yok****Jun 30, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from yok****

    dear customer,

    Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm.

    thank you

  • Question : Inquiry for the item from Tif****Nov 16, 2018

    Dear seller, may I know my order had been shipped? 76457554

    Answer : [Re] Inquiry for the item from Tif****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

    Question : [Re] Inquiry for the item from Tif****

    The order had been auto cancelled by Qoo10 due to shipping delay. I’m kinda disappointed, currently I am checking for my refund and I didn’t see any refund from Qoo10 to my account, may I know where can I check???

    Answer : [Re] Inquiry for the item from Tif****

    The order had been auto cancelled by Qoo10 due to shipping delay. I’m kinda disappointed, currently I am checking for my refund and I didn’t see any refund from Qoo10 to my account, may I know where can I check???

    Question : [Re] Inquiry for the item from Tif****

    Thank you for your enquiries. Please contact our customer happiness officer at 1300 880 847 or email to mywatsons@watsons.com.my from monday till friday 9am till 6pm. Thanks

  • Question : Inquiry for the item from suk****Jun 05, 2018

    restock please

    Answer : [Re] Inquiry for the item from suk****

    Hi sorry we are not sure when supplier will restock for this item, thanks

Hada Labo Hydrating Lotion 170ml Asst
Hada Labo Hydrating Lotion 170ml Asst
Item Q&A
  • Question : Inquiry for the item from cye****Jun 30, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from cye****

    dear seller

    please contact the seller directly at mywatsons@watsons.com.my

    thank you

MOISTURIZING CREAM  50G
MOISTURIZING CREAM 50G
Item Q&A
  • Question : Inquiry for the item from cye****Jun 30, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from cye****

    dear seller

    please contact the seller directly at mywatsons@watsons.com.my

    thank you