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Q & A Lists
Item Question & Answer
Tria Beauty Hair Removal Laser 4X Rechargeable: 2 hours charging use 30 minutes New
Tria Beauty Hair Removal Laser 4X Rechargeable: 2 hours charging use 30 minutes New
Item Q&A
  • Question : Inquiry for the item from sal****May 22, 2018

  • Question : Item priceMay 11, 2018

  • Question : Inquiry for the item from sal****Apr 08, 2018

    Hello! Good day!

    Is this Tria 4X a genuine product? And also is it a new device? Because I see some sellers are selling a refubished one. I only want a new device.

    Also, do you not offer any store coupons? That would be great if so!

    Thank you very much.

    Answer : [Re] Inquiry for the item from sal****

    Dear:Sir&Ma'am.
    Is this Tria 4X a genuine product? Yes it is genuine product.

    And also is it a new device? This is new items. We do not sell refubished items.

    Also, do you not offer any store coupons? You can buy it now 1639RM.

    Thank you.

    Question : [Re] Inquiry for the item from sal****

    Thank you for reply to my questions. That is amazing that the price has discounted!!! Thank you so much!! I was going to purchase from another seller but now you are selling for cheapest! And also no delivery fee which is fantastic, because other had high delivery. I have been wanting this for a few months but kept thinking twice.
    But I want to ask, just yesterday you had lavender color now sold out, I much prefer pink, lavender or hot pink than green. Is there any chance any of them will come back in stock soon?

    Thanks again, have a nice day!

    Answer : [Re] Inquiry for the item from sal****

    Sorry . we don't have other color.

    [VAT & Tax Information]
    If the selling price of a product exceeds 500 Ringgit, you have to pay a tariff and Handling Charge.
    (Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)
    For bundle delivery as well, if its price exceeds over 500 Ringgit, you have to pay a tariff.
    The above tariffs must be paid by the buyer.
    Thank you.

  • Question : Colors of Tria 4X ModelDec 14, 2017

    Hello. Good day. I can see that you offer 4 colors to choose from: Lavender, Hot Pink, Pink and Green. But on the official Tria Website for the
    latest model 4X they only offer three colors: Graphite, Fuchsia, Turquoise. I want the latest model 4X and I would like to purchase from you.
    How come you are offering different colors? I would like to know before I purchase. Thank you very much have a nice day!

    Answer : [Re] Colors of Tria 4X Model

    Dear:Sir&Ma'am.
    We have only Lavender, Hot Pink.
    Thank you.

    Question : [Re] Colors of Tria 4X Model

    Okay thank you very much. Can you confirm that the model is TRIA 4X.

LEQUIP IR D5 ECO Food Dryer Shade dry solar dry Yogurt maker 35~70℃ Air filter Automatic  new
LEQUIP IR D5 ECO Food Dryer Shade dry solar dry Yogurt maker 35~70℃ Air filter Automatic new
Item Q&A
  • Question : Inquiry for the item from sui****May 17, 2018

    Hi,
    May I know if the trays are stainless steel or plastic?

    Answer : [Re] Inquiry for the item from sui****

    This trays are made of stainless steel.
    Thank you.

[Free shipping] Phonak Hearing aid battery Size: 675/ x40 Retail New
[Free shipping] Phonak Hearing aid battery Size: 675/ x40 Retail New
Item Q&A
  • Question : 關於商品one****會員的咨詢。May 06, 2018

    when expired date of this product ?

    Answer : [Re] 關於商品one****會員的咨詢。

    Dear:Sir&Ma'am.
    I'll send you the photo.
    Thank you.

    Question : [Re] 關於商品one****會員的咨詢。

    ok, thanks.
    bybthe way before u answer, i had bought it from u..

    Answer : [Re] 關於商品one****會員的咨詢。

    Thank you so much.

  • Question : 關於商品one****會員的咨詢。May 04, 2018

    when is the expired date of this product ?

    Answer : [Re] 關於商品one****會員的咨詢。

    Dear:Sir&Ma'am.
    I'll send you the photo.
    Thank you.

Kovea Cube compact camping stoves (KS8GS0402) Without butane New
Kovea Cube compact camping stoves (KS8GS0402) Without butane New
Item Q&A
  • Question : About Ship the itemsApr 09, 2018

    hi may i know when you ship the items?

    Answer : [Re] About Ship the items

    Dear:Buyer
    We will ship it the item.
    You can see the tracking number tomorrow afternoon,
    Thank you.

Qooca Portable Juicer blender Tumblender - Tumbler + Blender New
Qooca Portable Juicer blender Tumblender - Tumbler + Blender New
Item Q&A
  • Question : Inquiry for the item from jin****Apr 08, 2018

    Can it crushes ice?

    Answer : [Re] Inquiry for the item from jin****

    Dear:Sir&Ma'am.
    You can it crush ice.
    Thank you.

Galaxy tab A (2016) with S Pen (255.4 mm) SM-P580 WiFi-only / Android 6.0 (marshmallow) New
Galaxy tab A (2016) with S Pen (255.4 mm) SM-P580 WiFi-only / Android 6.0 (marshmallow) New
Item Q&A
  • Question : WIFI ONLY??Mar 29, 2018

    hi i dont understand what does it mean by wifi only as described, can you clarify? does it mean this tab cannot insert simcard?

    Answer : [Re] WIFI ONLY??

    Yes This item not support to simcard.
    This item is only WIFI ver.
    Thank you.

Tria Beauty Hair Removal Laser Precision Mini-epilator New
Tria Beauty Hair Removal Laser Precision Mini-epilator New
Item Q&A
  • Question : tria laserFeb 25, 2018

    hi, i want to ask about the item. why the price is different. this one is rm1152.30, but the other one is rm1749.

    Answer : [Re] tria laser

    rm1152.30 is Exact price.
    If the selling price of a product exceeds 500 Ringgit, you have to pay a tariff and Handling Charge.
    (Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)
    For bundle delivery as well, if its price exceeds over 500 Ringgit, you have to pay a tariff.
    The above tariffs must be paid by the buyer.
    Thank you,

LG Derma Pra.L Mask Home Care Electronic Mask Pack BWJ1 LED Red Light Infrared Use 1 hour 10 minute
LG Derma Pra.L Mask Home Care Electronic Mask Pack BWJ1 LED Red Light Infrared Use 1 hour 10 minute
Item Q&A
  • Question : LED MaskJan 23, 2018

    May i know is there any difference between pink and white (BWJ2). TQ

    Answer : [Re] LED Mask

    Dear:Sir&Ma'am.
    It is difference color.
    Also white color items handling time is :10days
    Thank you.

Black and Decker electrostatic head GEH183 (for EVO181) new
Black and Decker electrostatic head GEH183 (for EVO181) new
Item Q&A
  • Question : Stock AvailabilityJan 09, 2018

    Dear Seller, may I know stock still available? Once shipped, do tracking no provided? thank you.

    Answer : [Re] Stock Availability

    Yes We have stocks.
    Also we provide to tracking number.
    Thank you,

Sony SELP1650 16-50mm Power Zoom Lens (SilverBlack Bulk (Packaging) New
Sony SELP1650 16-50mm Power Zoom Lens (SilverBlack Bulk (Packaging) New
Item Q&A
  • Question : Inquiry from mom****Jan 07, 2018

[TP Link] AC1750 Wireless Dual Band Gigabit Router Archer C7 / router/AC1750/networking system New
[TP Link] AC1750 Wireless Dual Band Gigabit Router Archer C7 / router/AC1750/networking system New
Item Q&A
Samyang Ramen / Spicy Chicken Roasted Noodles 140g(40pic) /Cheese Spicy Chicken Roasted Noodles  New
Samyang Ramen / Spicy Chicken Roasted Noodles 140g(40pic) /Cheese Spicy Chicken Roasted Noodles New
Item Q&A
  • Question : SAMYANG RAMEN PRICEJun 06, 2017

  • Question : StatusJul 27, 2016

    Does this product havethe halal logo

    Answer : [Re] Status

    No it doesn't
    It is not halal.

  • Question : halal or notJul 25, 2016

    is it halal?

    Answer : [Re] halal or not

    Sorry! it is not halal.
    I love Malaysia.
    Thank you.

  • Question : how long will receive itemJul 10, 2016

    how long will receive item?

    Answer : [Re] how long will receive item

    Dear:Sir&Ma'am.
    Thank you for your question.
    Handiling time:2days
    General mail to arrive in Malaysia takes 10 - 20 days.
    Thank you.

Wiswell mini rice cooker For 4 people (DRC-5) Cooking Time 15 minutes New
Wiswell mini rice cooker For 4 people (DRC-5) Cooking Time 15 minutes New
Item Q&A
  • Question : Re:May 30, 2017

    May I know can cook brown rice? the plug suite use at Malaysia?

    Answer : [Re] Re:

    Dear:Sir&Ma'am.
    I'm sorry We do not know cook the brown rice.
    This item votage is 220v You can use in Malaysia.
    You need Conversion plug.
    Thank you.

Hurom Hvs-stf14 Juicer Extractor Slow Squeezing Silent Masticating Ac220~240v New
Hurom Hvs-stf14 Juicer Extractor Slow Squeezing Silent Masticating Ac220~240v New
Item Q&A
  • Question : ShippingMay 18, 2017

    How long does it takes to shipping to Malaysia ?

    Any Tax?

    Is this new or refurbished unit?

    Answer : [Re] Shipping

    Dear:Sir&Ma'am.
    Thank you for your question.
    This item is NEW.
    *If the selling price of a product exceeds 500Ringgit, you have to pay a tariff and Handling Charge.
    (Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)
    For bundle delivery as well, if its price exceeds over 500Ringgit, you have to pay a tariff.
    The above tariffs must be paid by the buyer.

    •[skynet] It takes 10~14 days to receive the product.(Malaysia)

    Thank you.

HELLO KITTY Baby Bottle Ultraviolet UV Sterilizer HBS-910HK New
HELLO KITTY Baby Bottle Ultraviolet UV Sterilizer HBS-910HK New
Item Q&A
  • Question : Inquiry for the item from mui****May 08, 2017

    Hi, can this item be used in malaysia?

    Answer : [Re] Inquiry for the item from mui****

    Sure!
    Thank you.

    Question : [Re] Inquiry for the item from mui****

    Coz malaysia voltage is 240v 50hz. Will it affect the performance?

    Also, will it have custom taxes?

    Answer : [Re] Inquiry for the item from mui****

    Yes you can use in Malaysia. it is 220-240v.

    *If the selling price of a product exceeds 500Ringgit, you have to pay a tariff and Handling Charge.
    (Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)
    For bundle delivery as well, if its price exceeds over 500Ringgit, you have to pay a tariff.
    The above tariffs must be paid by the buyer.
    Thank you.

    Question : [Re] Inquiry for the item from mui****

    Thanks for the clarification.

    Also, one more question, will 50hz (malaysia) and 60hz(korea) affect the performance?

    Does this come with the warranty?

    How much is roughly the custom tariff?

    Answer : [Re] Inquiry for the item from mui****

    Yes Compatible for 50hz ~60hz.

    If there is a problem on the product, you may get a warranty service with free of charge except the shipment fare to and from Korea.
    Standard of the Korea's warranty service (It is free of charge within a year of purchases; however, it is not applicable if turns out to be consumers' faults over a year.)

    I do not know exactly custom tariff in Malaysia .i just guess 6 or 7%.

    Thank you.

  • Question : Direct from Korea?Jul 04, 2016

    Is the Item ship from Korea directly?

    Answer : [Re] Direct from Korea?

    yes it is.

  • Question : Genuine product?Jul 02, 2016

    Genuine?

    Answer : [Re] Genuine product?

    Dear:Sir&Ma'am.
    Yes. We do not sell fake item.
    Thank you.

Harman Kardon SoundSticks Wireless Bluetooth Enabled 2.1 Speaker System Soundsticks III
Harman Kardon SoundSticks Wireless Bluetooth Enabled 2.1 Speaker System Soundsticks III
Item Q&A
  • Question : Inquiry for the item from lhl****Mar 23, 2017

    May I know this is using cables for the item price rm808.40?

    Answer : [Re] Inquiry for the item from lhl****

    Dear:Sir&Ma'am.
    Price has been increased.
    Thank you.

Frelle Cling Bubblin RTF-N01 PSG micro bubble shower Head Anion Skin care New
Frelle Cling Bubblin RTF-N01 PSG micro bubble shower Head Anion Skin care New
Item Q&A
  • Question : Order No 98860297 dated 24 Feb 2017Feb 27, 2017

    Would be appreciated if you can advise me the estimates delivery date on the above order.

    Thanks

    Answer : [Re] Order No 98860297 dated 24 Feb 2017

    Dear:Buyer
    Thank you for your purchasing.

    •[SKYNET] It takes 10~15 days to receive the product. (Malaysia)
    Thank you.

Cuisinart GR-4N 5-in-1 /GR-4NKR   Griddler Silver Black Dials New
Cuisinart GR-4N 5-in-1 /GR-4NKR Griddler Silver Black Dials New
Item Q&A
  • Question : [About Item] Related InquiriesJan 09, 2017

    Hi i just receive the machine,Mind to let me know do we need converter to convert voltage? Can i direct use the nachine. Do u sell waffle plate.

    Answer : [Re] [About Item] Related Inquiries

    Dear:Buyer
    Thank you for your question.
    You can use in Malaysia.
    You just need conversion plug.
    Thank you.

  • Question : [Shipping] Related InquiriesDec 17, 2016

    hi,if i buy , how many day i can receive it?tq

    Answer : [Re] [Shipping] Related Inquiries

    Dear:Sir&Ma'am.
    Thank you for your question.
    Handling time:2Days
    (e-cargo) takes 10~14 days to receive the product. (Malaysia) From USA, Korea
    Thank you.

Black and Decker EAC800 multi tools code-body (body only) Electric drill / electric / Weight: 1.29kg New
Black and Decker EAC800 multi tools code-body (body only) Electric drill / electric / Weight: 1.29kg New
Item Q&A
  • Question : IS THIS COMPATIBE WITH THE HEAD OF MY MARIX?Dec 07, 2016

    I BOUGHT A NEW BLACK AND DECKER MATRIXS 6 WITH AS EXPECTED SIX ATTACHMENT .MY QOUESTION IS,IS THE EAC800 COMPATIBLE WITH MY 6 ATTACHMENT?THANK U

    Answer : [Re] IS THIS COMPATIBE WITH THE HEAD OF MY MARIX?

    Dear:Sir&Ma'am.
    Yes this item is only body. without 6 equipments.
    6 equipments Compatible for lLike the picture.
    Thank you.

    Question : [Re] IS THIS COMPATIBE WITH THE HEAD OF MY MARIX?

    oh ok thank you .If i order it can it get to Malaysia?

    Answer : [Re] IS THIS COMPATIBE WITH THE HEAD OF MY MARIX?

    We can ship to Malasia.
    caution:without 6 equipments.
    Thank you.