Q&A board

Q & A Lists
Item Question & Answer
NESTUM All Family Cereal Original 550g Free 50g
NESTUM All Family Cereal Original 550g Free 50g
Item Q&A
MAGGI 2-MINN Soto Ayam 5 Packs 79g
MAGGI 2-MINN Soto Ayam 5 Packs 79g
Item Q&A
MAGGI 2-MINN Sup Tulang 5 packs 79g
MAGGI 2-MINN Sup Tulang 5 packs 79g
Item Q&A
NESTLE OMEGA PLUS 6 Packs 200ml Each
NESTLE OMEGA PLUS 6 Packs 200ml Each
Item Q&A
  • Question : Inquiry for the item from 706****Aug 20, 2019

    Why I cannot add more than one to my cart. I need to buy 5 x 6 .

    Answer : [Re] Inquiry for the item from 706****

    Hi there, let us check and get back to you soonest possible. Thanks

    Hi there, our stocks for this item are limited at this moment. We will restock soonest possible. Thanks :)
    (Aug 20, 2019 14:57)

  • Question : 关于商品fel****会员的咨询。Jan 28, 2019

    May I know the expired date ?

    Answer : [Re] 关于商品fel****会员的咨询。

    Dear customer hi. Thank you for visiting Nestle Official Store. The expiry date for the item is july 2019. We look forward to have you as our regular customer for many years to come and have a nice day

  • Question : Inquiry for the item from cho****Jul 01, 2017

    Please advise expiry date. Thanks!

    Answer : [Re] Inquiry for the item from cho****

    Hi. It would be challenging for us to state the expiry dates of our products as we receive batches of fresh product every week. However, please rest assured that we will only ship out our freshest stocks with more than 6 months of remaining shelf life. Thank you for your interest in our products.

NESTLE MILO Activ-go UHT 24x200ml Buy 1 Carton FREE 1 Milo Van
NESTLE MILO Activ-go UHT 24x200ml Buy 1 Carton FREE 1 Milo Van
Item Q&A
  • Question : Inquiry for the item from 239****Jul 31, 2019

  • Question : 来自xia****会员的商品咨询。Jul 10, 2019

  • Question : Inquiry for the item from zai****May 10, 2019

  • Question : Inquiry for the item from yap****May 10, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from yap****

    Hi , thank you for reaching us. Sorry we unable to update the expiry date bcs we are selling this item very fast and it is temporarily out of stocks. But no worries you may place the order as we will restock again this items asap and you will get the latest batch. Thanks!

  • Question : 来自suk****会员的商品咨询。May 10, 2019

    bila exp day ?

    Answer : [Re] 来自suk****会员的商品咨询。



    Hi , thank you for reaching us. Sorry we unable to update the expiry date bcs we are selling this item very fast and it is temporarily out of stocks. But no worries you may place the order as we will restock again this items asap and you will get the latest batch. Thanks!

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NESTL MILO 3IN1 ACTIV-GO 18 + 3 Sticks 33g
NESTL MILO 3IN1 ACTIV-GO 18 + 3 Sticks 33g
Item Q&A
  • Question : Inquiry for the item from cho****Aug 09, 2019

    Would like to order Milo 3 in 1 again 18 packs + 3 now in the month of August. What is the expiry date because I am ordering for my usage for the next 12 months.

    Answer : [Re] Inquiry for the item from cho****

    Hi there, the expiry date of current batch is on Jan 2020. :)

  • Question : Inquiry for the item from cho****Apr 28, 2019

  • Question : Inquiry for the item from est****Apr 27, 2019

    may i know the expired date ?

    Answer : [Re] Inquiry for the item from est****

    Hi, thank you for reaching us. The expiry date for the current batch is on Dec 19. Thank you and have a nice day :)

NESTLE OMEGA PLUS 6 Packs 200ml  x2 Multipacks
NESTLE OMEGA PLUS 6 Packs 200ml x2 Multipacks
Item Q&A
  • Question : Inquiry for the item from han****Aug 07, 2019

    Hello Seller,

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from han****

    Do you have stock for 3 Qty?

    Question : [Re] Inquiry for the item from han****

    Hi there, the expiry date is on February 2020. Thanks

  • Question : Inquiry for the item from yat****Apr 16, 2018

    May i know the expired date, please.Tq

    Answer : [Re] Inquiry for the item from yat****

    Dear customer, we are sorry. Currently we dont have stock for the Nestle Omega Plus UHT 200ml. Thank you. Have a great day ahead :)

NESTLE MILO ACTIV-GO POWDER 1.5kg (Merdeka Edition) Buy 3 Free 1 Milo Van (Random Design)
NESTLE MILO ACTIV-GO POWDER 1.5kg (Merdeka Edition) Buy 3 Free 1 Milo Van (Random Design)
Item Q&A
  • Question : Inquiry for the item from men****Jul 31, 2019

  • Question : Inquiry for the item from xiu****Jul 27, 2019

  • Question : Inquiry for the item from est****Jul 25, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from est****

    Hi there, the expiry date for the current batch is on April 2021. Thanks!

NESTLE MILOⓇ ACTIV-GO CHOCOLATE MALT POWDER Tin 1.5kg - Merdeka Edition
NESTLE MILOⓇ ACTIV-GO CHOCOLATE MALT POWDER Tin 1.5kg - Merdeka Edition
Item Q&A
  • Question : Inquiry for the item from mic****Jul 21, 2019

    Pls advice product expire date. Thks.

    Answer : [Re] Inquiry for the item from mic****

    Hi there, the expiry date for the current batch is on may 2021. Please make you purchase before stock run out. Thank you and have a nice day.:)

    Question : [Re] Inquiry for the item from mic****

    Thks for the info.

    Answer : [Re] Inquiry for the item from mic****

    You are welcome:)

NESTLE NESTUM All Family Cereal Original Softpack 500g
NESTLE NESTUM All Family Cereal Original Softpack 500g
Item Q&A
  • Question : Inquiry for the item from sys****Jul 16, 2019

    Expired date pls

    Answer : [Re] Inquiry for the item from sys****

    Hi there. The expiry date for the current batch is on July 2020. Thanks.

Nescafe Classic Bonus Pack 330g
Nescafe Classic Bonus Pack 330g
Item Q&A
  • Question : Inquiry for the item from sys****Jul 16, 2019

    Expired date pls

    Answer : [Re] Inquiry for the item from sys****

    Hi there. The expiry date for the current batch is on June 2020. Tq

  • Question : Inquiry for the item from sys****Dec 02, 2018

    Exp date pls

    Answer : [Re] Inquiry for the item from sys****

    Dear customer,the expiry date for this item is jan 2020. Thank you .

NESCAFE White Coffee Original 15 Sticks 36g x2 packs
NESCAFE White Coffee Original 15 Sticks 36g x2 packs
Item Q&A
  • Question : 來自ell****會員的商品咨詢。Jun 27, 2019

    when exp date

    Answer : [Re] 來自ell****會員的商品咨詢。

    Hi there, the expiry date for this product is on May 2020 . Thanks!

  • Question : Free shipping over RM80Nov 06, 2018

    U only allow 3 sets per order i.e RM20.90 x 3 = RM61.80 so how to purchase over RM80 to entitle for free shipping? What kind of stupid deal is this?

    Answer : [Re] Free shipping over RM80

    I don't mind to buy 5 sets or even 10 sets at RM20.90 per set of 2 packs if shipping is free. Otherwise it is cheaper to buy in mini or supermarkets.

    Question : [Re] Free shipping over RM80

    Dear Customer, we are sorry. Free shipping is given by Qoo10 is for purchase of any products totalling RM 80 and above. Our promotion for NESCAFE White Coffee Original 15 Sticks 36g x2 packs is limited to 3 set per customer. We apologize for this inconvenience. Thank you and have a nice day.:)

  • Question : Inquiry for the item from hue****Jul 21, 2018

    hi seller, may i know the expired date for this coffee?

    Answer : [Re] Inquiry for the item from hue****

    Dear customer, the current batch expiry date is Jan' 2019. Thank you :)

  • Question : Inquiry for the item from cho****Jun 20, 2018

    when the expired date for this Nescafe White Coffee Original ?

    Answer : [Re] Inquiry for the item from cho****

    Dear customer, the expiry date for this item is 03.02.19. Thank You. Have a great day ahead :)

Nestle Omega Plus Milk Powder 1kg  Buy 2 Free 1 Milk Towel
Nestle Omega Plus Milk Powder 1kg Buy 2 Free 1 Milk Towel
Item Q&A
  • Question : Inquiry for the item from plt****Jun 26, 2019

    Pls provide expiry date.

    Answer : [Re] Inquiry for the item from plt****

    Dear Customer, the expiry date for the current batch is on april 2020. Thank you for your interest in our products and have a nice day:)

  • Question : Inquiry for the item from sys****Apr 28, 2019

    Expired date please.

    Answer : [Re] Inquiry for the item from sys****

    Hi, thank you for reaching us. The expiry date for the current batch is on Jan 2020. Thank you and have a nice day :)

  • Question : Inquiry for the item from con****Dec 19, 2018

    if buy 4 pkt do I get 2 towels?

    Answer : [Re] Inquiry for the item from con****

    Hi, yes if you buy 2 set package (4 packs) come with 2 pcs of towel..:) Thank you .

  • Question : Inquiry for the item from lie****Dec 12, 2018

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from lie****

    Dear customer, the expiry date for the current batch is sept 2019.Thank you ,

  • Question : Inquiry for the item from 245****Dec 12, 2018

    1 quality is it 2 package?

    Answer : [Re] Inquiry for the item from 245****

    Dear customer,

    Nestle Omega Plus Milk Powder buy 2 free 1 towel.
    TQ

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NESCAFE Dolce Gusto Latte Macchiato Coffee 16 Capsules Per Box
NESCAFE Dolce Gusto Latte Macchiato Coffee 16 Capsules Per Box
Item Q&A
  • Question : Inquiry for the item from 261****Jun 26, 2019

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer, the expiry date for the current batch is on april 2020. Thank you for your interest in our products and have a nice day:)

  • Question : Inquiry for the item from 260****Mar 02, 2019

    when is the expiry date?

    Answer : [Re] Inquiry for the item from 260****

    Hi, thank you for reaching us. The expiry date for the earliest batch is on August 2019. Grab yours now before items run of stocks :)

NESCAFE Dolce Gusto Grande Intenso Coffee 16 Capsules Per Box
NESCAFE Dolce Gusto Grande Intenso Coffee 16 Capsules Per Box
Item Q&A
  • Question : Inquiry for the item from 261****Jun 26, 2019

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer, the expiry date for the current batch is on jan 2020. Thank you for your interest in our products and have a nice day:)

NESCAFE Dolce Gusto Cappuccino Coffee 16 Capsules Per Box
NESCAFE Dolce Gusto Cappuccino Coffee 16 Capsules Per Box
Item Q&A
  • Question : Inquiry for the item from 261****Jun 26, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer, the expiry date for the current batch is on april 2020. Thank you for your interest in our products and have a nice day:)

NESCAFE CLASSIC Refill Pack 220g Bonus Pack
NESCAFE CLASSIC Refill Pack 220g Bonus Pack
Item Q&A
  • Question : 来自fel****会员的商品咨询。Jun 22, 2019

    May I know the expired date ? thanks

    Answer : [Re] 来自fel****会员的商品咨询。

    Dear customer, the expiry date for the current batch is on july 2019. Thank you for interest with our Nestle Product. Please make your purchase before stock run out.:)

NESTLE EVERYDAY Milk Powder Soft Pack 1kg x2 packs
NESTLE EVERYDAY Milk Powder Soft Pack 1kg x2 packs
Item Q&A
  • Question : Inquiry related delivery from 262****Jun 17, 2019

    do you ship to Singapore and if so, what is the delivery charge.
    Thanks and regards

    Answer : [Re] Inquiry related delivery from 262****

    Hi there, kindly refer this link https://www.qoo10.sg/s/NESTLE?keyword=nestle&keyword_auto_change= . Thank you.

  • Question : Inquiry for the item from xia****Jun 06, 2018

    expire date?

    Answer : [Re] Inquiry for the item from xia****

    Dear customer, the current batch expiry date for the item is 24.01.19. Thank you. Have a great day ahead :)

NESTLE OMEGA PLUS Milk Powder Softpack 1kg
NESTLE OMEGA PLUS Milk Powder Softpack 1kg
Item Q&A
  • Question : Inquiry for the item from est****Jun 13, 2019

    Hi,
    Is there any shop coupons given in these few days?
    Thank you.

    Answer : [Re] Inquiry for the item from est****

    Hi , currently there is no shop coupons from us but there is coupon for Father's day from Qoo10 :)

  • Question : 关于商品sgc****会员的咨询。Apr 12, 2018

    when expiry?

    Answer : [Re] 关于商品sgc****会员的咨询。

    Dear customer, the expiry date for this item is 13.12.18 .Thank you ,have a great day ahead:)

    Dear customer, the current batch of the item is on December 2018. Thank you. Have a great day ahead :)
    (Apr 12, 2018 12:57)

  • Question : Inquiry related delivery from bun****Dec 25, 2017

    why ur shipping charge RM117..r u crazy..

    Answer : [Re] Inquiry related delivery from bun****

    Dear customer, please kindly contact Q-10 customer service for more information, sorry for the inconvenience. Thank you.

  • Question : order 102585432Dec 18, 2017

    my i know when i can receive my order 102585432?

    Answer : [Re] order 102585432

    Dear customer, due to overwhelming requests we are unable to confirm when the item will be shipped out. However, rest assured we will definitely ship it out by this week. Thank You. Have a great day ahead 😊

  • Question : 关于商品pou****会员的咨询。Nov 28, 2017

    Will.restock?

    Answer : [Re] 关于商品pou****会员的咨询。

    hi we will stock if stock available

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NESCAFE Mocha RTD 240ml   Buy 2 Clusters Free Metal Straw
NESCAFE Mocha RTD 240ml Buy 2 Clusters Free Metal Straw
Item Q&A
  • Question : Inquiry related delivery from 260****Jun 11, 2019

    For Cart no. 76546996 since dated 04.06.2019 still not yet receive any update response for the delivering until today.

    Pls advice a.s.a.p.

    Answer : [Re] Inquiry related delivery from 260****

    Hi , good morning. Your order is already in transit and got delayed due to public holiday. We already contacted our courier service and inform them to expedite delivery process on your order. Sorry for the delay.

NESTLE Strawberry Fitnesse Breakfast Cereal Bar 16 Bars 23.5g Each
NESTLE Strawberry Fitnesse Breakfast Cereal Bar 16 Bars 23.5g Each
Item Q&A
  • Question : Inquiry related delivery from 209****Jun 11, 2019

    For Cart no. 76547069 since dated 04.06.2019 still not yet receive any update response for the delivering until today.

    Pls advice a.s.a.p.

    Answer : [Re] Inquiry related delivery from 209****

    Hi , good morning. Your order is already in transit and got delayed due to public holiday. We already contacted our courier service and inform them to expedite delivery process on your order. Sorry for the delay.

NESTLE Just Milk Full Cream Milk 6 Packs 200ml Each (Exp. Date: March 20)
NESTLE Just Milk Full Cream Milk 6 Packs 200ml Each (Exp. Date: March 20)
Item Q&A
  • Question : 来自fan****会员的商品咨询。Jun 10, 2019

  • Question : Inquiry for the item from man****May 28, 2019

    Please confirm whether the expiry date of the current stocks is still July 2019. Thank you.

    Answer : [Re] Inquiry for the item from man****

    Hi , yes the expiry date is on July 2019. Thanks.

  • Question : Inquiry for the item from man****Dec 24, 2018

    What is the expiry date for this current batch? Thank you.

    Answer : [Re] Inquiry for the item from man****

    Dear customer, the expiry date for this current batch is july 2019. Thank you













































































































































































































































































































































































































































































































































































































































































  • Question : 76337455 (Jun 01, 2018 )Jun 06, 2018

    Order placed 1/6/18 but status show cancelled yesterday?? please advise

    Answer : [Re] 76337455 (Jun 01, 2018 )

    Dear customer, we are so sorry for the inconvenience caused. We are still having a system error during processing the order. Our team are still trying their best to investigate this matter. Again, our sincere apologies for the inconvenience caused.

    Question : [Re] 76337455 (Jun 01, 2018 )

    I want the items as I've use a special discount code to purchase this. Pls let me know what need to do. Thanks

    Answer : [Re] 76337455 (Jun 01, 2018 )

    Dear customer, we apologize for the inconvenience caused. The refund will be processed under Qoo10 management. We are so sorry for the inconvenience caused.

  • Question : current batch selling expiry date ?May 22, 2018

    i would like to ask about this product current expiry date

    Answer : [Re] current batch selling expiry date ?

    Dear customer, the expiry date for this item is 07.01.19.Thank you,have a great day ahead:)

    Question : [Re] current batch selling expiry date ?

    Tq

    Answer : [Re] current batch selling expiry date ?

    Dear customer,you are most welcome:)

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