Q&A board

Q & A Lists
Item Question & Answer
NESCAFE Blend and Brew Original 85 Sticks 19g Each
NESCAFE Blend and Brew Original 85 Sticks 19g Each
Item Q&A
  • Question : Inquiry for the item from fun****Jul 18, 2019

  • Question : Inquiry for the item from kok****Feb 12, 2019

    When is the expired date

    Answer : [Re] Inquiry for the item from kok****

    Dear customer, good morning . Thank you for visiting Nestle Official Store. The expiry date for the current batch is aug 2019. We look forward to have you as our regular customer for many years to come and have a nice day.:)

NESTLE NESTUM All Family Cereal Original Softpack 500g
NESTLE NESTUM All Family Cereal Original Softpack 500g
Item Q&A
  • Question : Inquiry for the item from sys****Jul 16, 2019

    Expired date pls

    Answer : [Re] Inquiry for the item from sys****

    Hi there. The expiry date for the current batch is on July 2020. Thanks.

Nescafe Classic Bonus Pack 330g
Nescafe Classic Bonus Pack 330g
Item Q&A
  • Question : Inquiry for the item from sys****Jul 16, 2019

    Expired date pls

    Answer : [Re] Inquiry for the item from sys****

    Hi there. The expiry date for the current batch is on June 2020. Tq

  • Question : Inquiry for the item from sys****Dec 02, 2018

    Exp date pls

    Answer : [Re] Inquiry for the item from sys****

    Dear customer,the expiry date for this item is jan 2020. Thank you .

NESTLE MILO Activ-go UHT 24x200ml Buy 1 Carton FREE 1 Milo Van
NESTLE MILO Activ-go UHT 24x200ml Buy 1 Carton FREE 1 Milo Van
Item Q&A
  • Question : 来自xia****会员的商品咨询。Jul 10, 2019

  • Question : Inquiry for the item from zai****May 10, 2019

  • Question : Inquiry for the item from yap****May 10, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from yap****

    Hi , thank you for reaching us. Sorry we unable to update the expiry date bcs we are selling this item very fast and it is temporarily out of stocks. But no worries you may place the order as we will restock again this items asap and you will get the latest batch. Thanks!

  • Question : 来自suk****会员的商品咨询。May 10, 2019

    bila exp day ?

    Answer : [Re] 来自suk****会员的商品咨询。



    Hi , thank you for reaching us. Sorry we unable to update the expiry date bcs we are selling this item very fast and it is temporarily out of stocks. But no worries you may place the order as we will restock again this items asap and you will get the latest batch. Thanks!

  • Question : Inquiry for the item from car****May 10, 2019

    When is the expiry date?

    Answer : [Re] Inquiry for the item from car****



    Hi , thank you for reaching us. Sorry we unable to update the expiry date bcs we are selling this item very fast and it is temporarily out of stocks. But no worries you may place the order as we will restock again this items asap and you will get the latest batch. Thanks!

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NESCAFE White Coffee Original 15 Sticks 36g x2 packs
NESCAFE White Coffee Original 15 Sticks 36g x2 packs
Item Q&A
  • Question : 來自ell****會員的商品咨詢。Jun 27, 2019

    when exp date

    Answer : [Re] 來自ell****會員的商品咨詢。

    Hi there, the expiry date for this product is on May 2020 . Thanks!

  • Question : Free shipping over RM80Nov 06, 2018

    U only allow 3 sets per order i.e RM20.90 x 3 = RM61.80 so how to purchase over RM80 to entitle for free shipping? What kind of stupid deal is this?

    Answer : [Re] Free shipping over RM80

    I don't mind to buy 5 sets or even 10 sets at RM20.90 per set of 2 packs if shipping is free. Otherwise it is cheaper to buy in mini or supermarkets.

    Question : [Re] Free shipping over RM80

    Dear Customer, we are sorry. Free shipping is given by Qoo10 is for purchase of any products totalling RM 80 and above. Our promotion for NESCAFE White Coffee Original 15 Sticks 36g x2 packs is limited to 3 set per customer. We apologize for this inconvenience. Thank you and have a nice day.:)

  • Question : Inquiry for the item from hue****Jul 21, 2018

    hi seller, may i know the expired date for this coffee?

    Answer : [Re] Inquiry for the item from hue****

    Dear customer, the current batch expiry date is Jan' 2019. Thank you :)

  • Question : Inquiry for the item from cho****Jun 20, 2018

    when the expired date for this Nescafe White Coffee Original ?

    Answer : [Re] Inquiry for the item from cho****

    Dear customer, the expiry date for this item is 03.02.19. Thank You. Have a great day ahead :)

Nestle Omega Plus Milk Powder 1kg  Buy 2 Free 1 Milk Towel
Nestle Omega Plus Milk Powder 1kg Buy 2 Free 1 Milk Towel
Item Q&A
  • Question : Inquiry for the item from plt****Jun 26, 2019

    Pls provide expiry date.

    Answer : [Re] Inquiry for the item from plt****

    Dear Customer, the expiry date for the current batch is on april 2020. Thank you for your interest in our products and have a nice day:)

  • Question : Inquiry for the item from sys****Apr 28, 2019

    Expired date please.

    Answer : [Re] Inquiry for the item from sys****

    Hi, thank you for reaching us. The expiry date for the current batch is on Jan 2020. Thank you and have a nice day :)

  • Question : Inquiry for the item from con****Dec 19, 2018

    if buy 4 pkt do I get 2 towels?

    Answer : [Re] Inquiry for the item from con****

    Hi, yes if you buy 2 set package (4 packs) come with 2 pcs of towel..:) Thank you .

  • Question : Inquiry for the item from lie****Dec 12, 2018

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from lie****

    Dear customer, the expiry date for the current batch is sept 2019.Thank you ,

  • Question : Inquiry for the item from 245****Dec 12, 2018

    1 quality is it 2 package?

    Answer : [Re] Inquiry for the item from 245****

    Dear customer,

    Nestle Omega Plus Milk Powder buy 2 free 1 towel.
    TQ

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NESCAFE Dolce Gusto Grande Intenso Coffee 16 Capsules Per Box
NESCAFE Dolce Gusto Grande Intenso Coffee 16 Capsules Per Box
Item Q&A
  • Question : Inquiry for the item from 261****Jun 26, 2019

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer, the expiry date for the current batch is on jan 2020. Thank you for your interest in our products and have a nice day:)

NESCAFE Dolce Gusto Cappuccino Coffee 16 Capsules Per Box
NESCAFE Dolce Gusto Cappuccino Coffee 16 Capsules Per Box
Item Q&A
  • Question : Inquiry for the item from 261****Jun 26, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer, the expiry date for the current batch is on april 2020. Thank you for your interest in our products and have a nice day:)

NESTLE JUST MILK Full Cream 1L (Bundle of 6)
NESTLE JUST MILK Full Cream 1L (Bundle of 6)
Item Q&A
  • Question : Inquiry for the item from Che****Jun 26, 2019

    Expiry date is?

    Answer : [Re] Inquiry for the item from Che****

    Dear Customer, the expiry date for the current batch is on march 2020. Thank you for your interest in our products and have a nice day:)

NESCAFE CLASSIC Refill Pack 220g Bonus Pack
NESCAFE CLASSIC Refill Pack 220g Bonus Pack
Item Q&A
  • Question : 来自fel****会员的商品咨询。Jun 22, 2019

    May I know the expired date ? thanks

    Answer : [Re] 来自fel****会员的商品咨询。

    Dear customer, the expiry date for the current batch is on july 2019. Thank you for interest with our Nestle Product. Please make your purchase before stock run out.:)

MILO UHT 200ml , Buy 1 carton Free 1 Crayola Colouring set
MILO UHT 200ml , Buy 1 carton Free 1 Crayola Colouring set
Item Q&A
  • Question : Inquiry for the item from est****Jun 21, 2019

  • Question : 来自Koh****会员的商品咨询。Apr 28, 2019

    What the expiry date?

    Answer : [Re] 来自Koh****会员的商品咨询。

    Hi, thank you for reaching us. The expiry date for the current batch is on Nov 19. Thank you and have a nice day :)

NESTLE EVERYDAY Milk Powder Soft Pack 1kg x2 packs
NESTLE EVERYDAY Milk Powder Soft Pack 1kg x2 packs
Item Q&A
  • Question : Inquiry related delivery from 262****Jun 17, 2019

    do you ship to Singapore and if so, what is the delivery charge.
    Thanks and regards

    Answer : [Re] Inquiry related delivery from 262****

    Hi there, kindly refer this link https://www.qoo10.sg/s/NESTLE?keyword=nestle&keyword_auto_change= . Thank you.

  • Question : Inquiry for the item from xia****Jun 06, 2018

    expire date?

    Answer : [Re] Inquiry for the item from xia****

    Dear customer, the current batch expiry date for the item is 24.01.19. Thank you. Have a great day ahead :)

NESTLE MILO ACTIV-GO CHOCOLATE MALT POWDER Softpack 1kg
NESTLE MILO ACTIV-GO CHOCOLATE MALT POWDER Softpack 1kg
Item Q&A
  • Question : Inquiry for the item from wcy****Jun 14, 2019

    No shop coupons?😯😯

    Answer : [Re] Inquiry for the item from wcy****

    Hi , currently there is no shop coupons from us but there is coupon for Father's day from Qoo10 :)

  • Question : Inquiry for the item from blu****Sep 15, 2018

    Expiry date?

    Answer : [Re] Inquiry for the item from blu****

    Dear customer, we are sorry. Due to relocating of our warehouse, we are unable to confirm the expiry date for the item. Thank you for your support :)

  • Question : Shipping Tracking DetailsFeb 22, 2016

    Hi,
    Please update tracking details in real time once shipped.
    Thank you,
    Regards

    Answer : [Re] Shipping Tracking Details

    hi, ok noted. We will update a.s.a.p after we want ship out your parcel. Thanks ya ...

  • Question : expired dateOct 16, 2015

    When is the expired date? Tq

    Answer : [Re] expired date

    Hi. It would be challenging for us to put the expiry dates of the products as we receive bathes of fresh product every week. Rest assured that we will only ship out our freshest stocks with more than 6 months remaining shelf life.

NESTLE OMEGA PLUS Milk Powder Softpack 1kg
NESTLE OMEGA PLUS Milk Powder Softpack 1kg
Item Q&A
  • Question : Inquiry for the item from est****Jun 13, 2019

    Hi,
    Is there any shop coupons given in these few days?
    Thank you.

    Answer : [Re] Inquiry for the item from est****

    Hi , currently there is no shop coupons from us but there is coupon for Father's day from Qoo10 :)

  • Question : 关于商品sgc****会员的咨询。Apr 12, 2018

    when expiry?

    Answer : [Re] 关于商品sgc****会员的咨询。

    Dear customer, the expiry date for this item is 13.12.18 .Thank you ,have a great day ahead:)

    Dear customer, the current batch of the item is on December 2018. Thank you. Have a great day ahead :)
    (Apr 12, 2018 12:57)

  • Question : Inquiry related delivery from bun****Dec 25, 2017

    why ur shipping charge RM117..r u crazy..

    Answer : [Re] Inquiry related delivery from bun****

    Dear customer, please kindly contact Q-10 customer service for more information, sorry for the inconvenience. Thank you.

  • Question : order 102585432Dec 18, 2017

    my i know when i can receive my order 102585432?

    Answer : [Re] order 102585432

    Dear customer, due to overwhelming requests we are unable to confirm when the item will be shipped out. However, rest assured we will definitely ship it out by this week. Thank You. Have a great day ahead 😊

  • Question : 关于商品pou****会员的咨询。Nov 28, 2017

    Will.restock?

    Answer : [Re] 关于商品pou****会员的咨询。

    hi we will stock if stock available

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NESCAFE Mocha RTD 240ml   Buy 2 Clusters Free Metal Straw
NESCAFE Mocha RTD 240ml Buy 2 Clusters Free Metal Straw
Item Q&A
  • Question : Inquiry related delivery from 260****Jun 11, 2019

    For Cart no. 76546996 since dated 04.06.2019 still not yet receive any update response for the delivering until today.

    Pls advice a.s.a.p.

    Answer : [Re] Inquiry related delivery from 260****

    Hi , good morning. Your order is already in transit and got delayed due to public holiday. We already contacted our courier service and inform them to expedite delivery process on your order. Sorry for the delay.

NESTLE Strawberry Fitnesse Breakfast Cereal Bar 16 Bars 23.5g Each
NESTLE Strawberry Fitnesse Breakfast Cereal Bar 16 Bars 23.5g Each
Item Q&A
  • Question : Inquiry related delivery from 209****Jun 11, 2019

    For Cart no. 76547069 since dated 04.06.2019 still not yet receive any update response for the delivering until today.

    Pls advice a.s.a.p.

    Answer : [Re] Inquiry related delivery from 209****

    Hi , good morning. Your order is already in transit and got delayed due to public holiday. We already contacted our courier service and inform them to expedite delivery process on your order. Sorry for the delay.

NESTLE Just Milk Full Cream Milk 6 Packs 200ml Each (Exp. Date: March 20)
NESTLE Just Milk Full Cream Milk 6 Packs 200ml Each (Exp. Date: March 20)
Item Q&A
  • Question : 来自fan****会员的商品咨询。Jun 10, 2019

  • Question : Inquiry for the item from man****May 28, 2019

    Please confirm whether the expiry date of the current stocks is still July 2019. Thank you.

    Answer : [Re] Inquiry for the item from man****

    Hi , yes the expiry date is on July 2019. Thanks.

  • Question : Inquiry for the item from man****Dec 24, 2018

    What is the expiry date for this current batch? Thank you.

    Answer : [Re] Inquiry for the item from man****

    Dear customer, the expiry date for this current batch is july 2019. Thank you













































































































































































































































































































































































































































































































































































































































































  • Question : 76337455 (Jun 01, 2018 )Jun 06, 2018

    Order placed 1/6/18 but status show cancelled yesterday?? please advise

    Answer : [Re] 76337455 (Jun 01, 2018 )

    Dear customer, we are so sorry for the inconvenience caused. We are still having a system error during processing the order. Our team are still trying their best to investigate this matter. Again, our sincere apologies for the inconvenience caused.

    Question : [Re] 76337455 (Jun 01, 2018 )

    I want the items as I've use a special discount code to purchase this. Pls let me know what need to do. Thanks

    Answer : [Re] 76337455 (Jun 01, 2018 )

    Dear customer, we apologize for the inconvenience caused. The refund will be processed under Qoo10 management. We are so sorry for the inconvenience caused.

  • Question : current batch selling expiry date ?May 22, 2018

    i would like to ask about this product current expiry date

    Answer : [Re] current batch selling expiry date ?

    Dear customer, the expiry date for this item is 07.01.19.Thank you,have a great day ahead:)

    Question : [Re] current batch selling expiry date ?

    Tq

    Answer : [Re] current batch selling expiry date ?

    Dear customer,you are most welcome:)

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MAGGI 2-MINN Big Curry 5 Packs 111g
MAGGI 2-MINN Big Curry 5 Packs 111g
Item Q&A
  • Question : Inquiry for the item from cyl****May 29, 2019

    hi expiry date pls?

    Answer : [Re] Inquiry for the item from cyl****

    Hi, the expiry date for the current batch is on Feb 2020. Thanks .

  • Question : 关于商品fel****会员的咨询。Feb 20, 2019

    expired date pls

    Answer : [Re] 关于商品fel****会员的咨询。

    Dear Customer, good morning. Thank you for visiting Nestle Official Store.The expiry date for the current batch is oct 2019. Thank you for your interest in our products. We look forward to have you as our regular customer for many years to come and have a nice day.:)

NESTLE MILO 3IN1 ACTIV-GO 30 Sticks 33g x2 packs
NESTLE MILO 3IN1 ACTIV-GO 30 Sticks 33g x2 packs
Item Q&A
  • Question : Inquiry for the item from cyl****May 29, 2019

    hi expiry date pls?

    Answer : [Re] Inquiry for the item from cyl****

    Hi, the expiry date for the current batches is on June 2020&July 2020. Thanks.

  • Question : 关于商品yui****会员的咨询。Jan 21, 2019

    Expiry date?

    Answer : [Re] 关于商品yui****会员的咨询。

    Dear customer, good morning. Thank you for visiting Nestle Official Store .The expiry date for the current batch is march 2020. :)

  • Question : Inquiry for the item from cho****Sep 09, 2018

    If ordered in September 2018, what is the expiring date for the Milo 3in1 ?

    Answer : [Re] Inquiry for the item from cho****

    Dear customer, we are sorry. Due to relocating of our warehouse, we are unable to confirm the expiry date for the item. Thank you for your support :)

  • Question : Inquiry for the item from dec****Sep 02, 2018

    Expiry date?

    Answer : [Re] Inquiry for the item from dec****

    Dear customer, we are sorry. Due to relocating of our warehouse, we are unable to confirm the expiry date for the item. Thank you for your support :)

  • Question : Inquiry for the item from cyl****Jul 25, 2018

    hi e expiry date pls tq

    Answer : [Re] Inquiry for the item from cyl****

    Dear customer, the current batch expiry date for the item is Jan' 2019. Thank you :)

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NESTLE CornFlakes Cereal 500g x2 boxes
NESTLE CornFlakes Cereal 500g x2 boxes
Item Q&A
  • Question : Inquiry for the item from yhc****May 29, 2019

    When is expired date ?

    Answer : [Re] Inquiry for the item from yhc****

    Dear customer, thank you for contacting us. The expiry date for the currentn batch is on april 2020. Thank you for your interest in our products and have a nice day.:)

  • Question : Inquiry for the item from wan****May 02, 2018

    When the expiry date?

    Answer : [Re] Inquiry for the item from wan****

    Dear customer, the expiry date for this item is 07.12.18.Thank you,have a great day ahead:)

NESTLE School Pack Cereal 6 Boxes 140g Each (Exp. Date: Aug 19)
NESTLE School Pack Cereal 6 Boxes 140g Each (Exp. Date: Aug 19)
Item Q&A
  • Question : 来自vvl****会员的商品咨询。May 28, 2019

    When expired?

    Answer : [Re] 来自vvl****会员的商品咨询。

    Hi , the expiry date for the current batch is on March 2020. Thank you and have a nice day :)

  • Question : stock available (ready stock) and how long deliver???Oct 03, 2018

    Hi, good morning. Exp. date? Thanks.

    Answer : [Re] stock available (ready stock) and how long deliver???

    Dear customer, the expiry date for this item is August 2019. Thank you.

    Question : [Re] stock available (ready stock) and how long deliver???

    Thanks

    Answer : [Re] stock available (ready stock) and how long deliver???

    You are welcome.Thank you for support us. :)

  • Question : Inquiry for the item from goh****Oct 03, 2018

    expiry date?

    Answer : [Re] Inquiry for the item from goh****

    Dear customer, the expiry date for this item is August 2019. Thank you

  • Question : Inquiry for the item from lsu****Jun 20, 2018

    Expired date

    Answer : [Re] Inquiry for the item from lsu****

    Dear customer, the expiry date for this item is 16.11.18. Thank You. Have a great day ahead :)

  • Question : Inquiry for the item from soo****May 16, 2018

    When is the expired date?

    Answer : [Re] Inquiry for the item from soo****

    Dear customer,the expiry date for this item is 16.09.18.Thank you,have a great day ahead:)

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Nestle KITKAT 2F Sharebag 15 s  Bundle of 4  Free 1 Mickey Container x 4
Nestle KITKAT 2F Sharebag 15 s Bundle of 4 Free 1 Mickey Container x 4
Item Q&A
  • Question : Inquiry for the item from ngh****May 26, 2019

    Got free mickey key chain and bag like other Nestle official online sales?

    Answer : [Re] Inquiry for the item from ngh****

    Hi , sorry we do not provide Mickey keychain and bag for kitkat purchase . Only available in Shopee and Lazada :)

NESTLE OMEGA PLUS Milk Powder Softpack 1kg  Buy 5 Free 1
NESTLE OMEGA PLUS Milk Powder Softpack 1kg Buy 5 Free 1
Item Q&A
  • Question : Inquiry for the item from kar****May 23, 2019

  • Question : Inquiry for the item from cel****Apr 25, 2019

    Expiry date pls.

    Answer : [Re] Inquiry for the item from cel****

    Hi . thank you for contacting us. The expiry date for the item is on January 2020.Thank you and have a nice day :)

  • Question : Inquiry for the item from cel****Apr 25, 2019

  • Question : Inquiry for the item from can****Mar 02, 2019

    Expiry date please?

    Answer : [Re] Inquiry for the item from can****

    Hi, thank you for reaching us. The expiry date for the current batch is on Oct 2019. Grab yours now before items run of stocks :)

  • Question : Inquiry for the item from cel****Mar 01, 2019

    When is the expiry date ?

    Answer : [Re] Inquiry for the item from cel****

    Hi, thank you for reaching us. The expiry date for the earliest batch is on Oct 2019. Grab yours now before items run of stocks :)

Nestle Just Milk 200mlx6 F.O.C Koko Krunch Budget Pack 30g
Nestle Just Milk 200mlx6 F.O.C Koko Krunch Budget Pack 30g
Item Q&A
  • Question : Inquiry for the item from hib****May 22, 2019

    Good afternoon...may i know the expiry date? And can i request to get long expiry date pls? Bcs i want to order big amount

    Answer : [Re] Inquiry for the item from hib****

    Hi , good afternoon. The only batch we have for now is on July 2019. Thanks.

MAGGI Pedas Giler 2X Perisa Ayam Bakar 99g
MAGGI Pedas Giler 2X Perisa Ayam Bakar 99g
Item Q&A
  • Question : Inquiry from han****May 20, 2019

    When is the expiry date?

    Answer : [Re] Inquiry from han****

    Hi, thank you for reaching us. The expiry date for the current batch is on November 2019. Thanks!.

NESTLÉ MILO ACTIV-GO CHOCOLATE MALT POWDER Soft Pack 1kg x2 packs
NESTLÉ MILO ACTIV-GO CHOCOLATE MALT POWDER Soft Pack 1kg x2 packs
Item Q&A
  • Question : Inquiry for the item from lim****May 10, 2019

    Hi may I know this is 1kg or 2kg per pack ?

    Answer : [Re] Inquiry for the item from lim****

    Hi , this is for 1kg. Actually the correct price is RM42.80 . There is pricing error on our advertisement. We have highlighted the issues to our marketing dept and it will be change soon. Thanks.

  • Question : Inquiry for the item from joy****Apr 30, 2019

    Hi, when will milo Tim has stock? Tq

    Answer : [Re] Inquiry for the item from joy****

    Hi , thank you for reaching us. Sorry i am not clear with your query . Do you mean expiry date for Milo 2kg?

    Question : [Re] Inquiry for the item from joy****

    Hi, can I know when the milo tin 1.5kg will have stock? Currently it’s out of stock.

    Answer : [Re] Inquiry for the item from joy****

    Hi, we already ordered new stocks for milo 1.5kg. Will arrive at our warehouse today. It will be available at platform soonest on Thursday :)

    Question : [Re] Inquiry for the item from joy****

    Ok tq

    Answer : [Re] Inquiry for the item from joy****

    You are most welcome :)

  • Question : Inquiry related delivery from 240****Apr 03, 2019

    Boss- still under processing, which day can ship out to me

    Answer : [Re] Inquiry related delivery from 240****

    Hi, as we check , your order has been delivered.

  • Question : 關於商品ang****會員的咨詢。Mar 31, 2019

    dont have promotion price.

    Answer : [Re] 關於商品ang****會員的咨詢。

    Hi , thank you for reaching us. How may i help you ?

  • Question : Inquiry for the item from tan****Mar 30, 2019

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