Q&A board

Phone:
+60-03-2241-6637
Q & A Lists
Item Question & Answer
FN 100Plus Original (24 x 325ml) X 3 Carton
FN 100Plus Original (24 x 325ml) X 3 Carton
Item Q&A
  • Question : Inquiry for the item from eeg****Jul 16, 2019

    Expired date

    Answer : [Re] Inquiry for the item from eeg****

    Dear valued customer, the expire date for this batch of 100plus is May 2020,
    Thanks

  • Question : Inquiry related delivery from 124****Dec 13, 2018

    hi..penang are tidak akn hantar?
    dec'18 & jan'19

    Answer : [Re] Inquiry related delivery from 124****

    Dear Valued Customer,
    We do deliver to Penang but certain area.
    But it will be deliver around Jan when the stock reach.

    For any further inquiries, please contact: 03-2241 6637

    Thank you.

  • Question : Inquiry for the item from sac****Dec 12, 2018

  • Question : Inquiry related delivery from lav****Nov 14, 2018

    can send to Batu pahat 83000?

    Answer : [Re] Inquiry related delivery from lav****

    Dear Valued Customer,
    Sorry to inform, we only deliver to certain Johor Bahru area only.
    Area in the map (item info) we dont deliver
    Thank you.

  • Question : Inquiry related delivery from nur****Oct 12, 2018

+View all Notice, FAQ, Q&A >>
Lava Pau Salted Egg Paste 1 Pack (6s)
Lava Pau Salted Egg Paste 1 Pack (6s)
Item Q&A
  • Question : Inquiry for the item from 234****Jun 29, 2019

    expiry date

    Answer : [Re] Inquiry for the item from 234****

    Dear valued customer, currently the stock that we have in warehouse, the expire date is August 2019.
    Thanks. :)

KCA Bathroom Bundle Set (8000s x 10rolls) [1+1]
KCA Bathroom Bundle Set (8000s x 10rolls) [1+1]
Item Q&A
  • Question : 来自chl****会员的商品咨询。Jun 26, 2019

  • Question : 关于商品kiw****会员的咨询。Aug 29, 2018

  • Question : 关于运送vis****会员的咨询。May 23, 2018

    I saw the notice have delivery to jb oso. My postcode 86000 kluang jb.

    Answer : [Re] 关于运送vis****会员的咨询。

    Sorry for confusion,
    Need to look at item info.
    We do deliver selective item only to Johor. But Kluang not included.

  • Question : 关于运送vis****会员的咨询。May 22, 2018

    Do u have delivery to kluang?

    Answer : [Re] 关于运送vis****会员的咨询。

    Sorry we don't deliver to Kluang.
    This products only available for KL only.
    Thank you.

  • Question : Inquiry for the item from mei****May 21, 2018

    Is it 3 ply?

    Answer : [Re] Inquiry for the item from mei****

    Dear Valued Customer,
    As confirmed with manufacturer is 3 ply
    Thank you

+View all Notice, FAQ, Q&A >>
Onwards Bathroom Tissue 8000s (1+1) - KL Selangor ONLY
Onwards Bathroom Tissue 8000s (1+1) - KL Selangor ONLY
Item Q&A
  • Question : Inquiry for the item from tri****Jun 15, 2019

    I understand that there are 10 rolls in 1 packet. So how many packets are u selling for tha price of RM34.20?

    Answer : [Re] Inquiry for the item from tri****

    Dear valued customer, we are selling 2 packets (total 20 rolls) for the price of RM34.2. Thanks. :)

  • Question : Inquiry for the item from 261****Jun 11, 2019

    Hi Seller,

    Can you confirm if 8000s is 40 rolls? DO you charge for delivery to Selangor? How many days for delivery to Shah Alam?

    Answer : [Re] Inquiry for the item from 261****

    Dear valued customer, according to the information that provided by supplier, each set (10 rolls) have 8000s. If you purchase this offer, you will get 20 rolls.
    For this offer, it is free Delivery and we only deliver to KL&Selangor area.
    We will deliver within 3-7 working days if the stock available. :)
    Thanks for your support.

  • Question : Inquiry related delivery from yin****Mar 18, 2018

    May I know deliver to jb?

    Answer : [Re] Inquiry related delivery from yin****

    Dear Valued Customer,
    Sorry that this product only available for KL & Selangor only
    We will soon expand to JB
    Thank you for your inquiry

Santan Cita Rasa Asia Pandan Ais Potong (4s x 65g) FREE Coffee Ais Potong (4s x 65g)
Santan Cita Rasa Asia Pandan Ais Potong (4s x 65g) FREE Coffee Ais Potong (4s x 65g)
Item Q&A
One Not Enough Wholemeal Breads Assorted (Range RM4 - RM7)  KL ONLY
One Not Enough Wholemeal Breads Assorted (Range RM4 - RM7) KL ONLY
Item Q&A
  • Question : Inquiry related delivery from poo****May 21, 2019

    Hi, can delivery to Perak ?

    Answer : [Re] Inquiry related delivery from poo****

    Dear valued customer,

    Currently we only deliver to KL & Selangor area.

    Thank you.

    Question : [Re] Inquiry related delivery from poo****

    Ok, tq 😭

    Answer : [Re] Inquiry related delivery from poo****

    Welcome. :)

  • Question : Inquiry related delivery from wsg****Feb 22, 2018

    Orders I received this evening short of 1 item wholemeal bread 250g with excuse out of stock as told by your staff. I placed order with Qty shown of available stock. You received order without ready stock?

    Answer : [Re] Inquiry related delivery from wsg****

    How come buyer still can place order now with Qty of 32 shown if you really out of stock? Stock available?

    Question : [Re] Inquiry related delivery from wsg****

    Dear Mr Gan,
    We are currently out of stock due to high demand.
    No worries we will resend you for sure.
    Thank you

  • Question : Expired dateNov 22, 2017

    Hi. May I know what is the product expired date? How long will it take to deliver? Thanks.

    Answer : [Re] Expired date

    Dear Customer,
    All this products expired in end of 2018.
    The delivery only available in KL and Selangor area only.
    The delivery is within 2 days after order confirmed.
    Thank you for your inquiry.

  • Question : Inquiry related delivery from Lim****Nov 22, 2017

    When will delivery to Penang ?

    Answer : [Re] Inquiry related delivery from Lim****

    Sear Valued Customer,
    Sorry that this product is not available for Penang, is available for KL and Selangor area only.
    Thank you for your inquiry.

Hoe Hup Salted Egg Fish Skin (105g x 3 packs)
Hoe Hup Salted Egg Fish Skin (105g x 3 packs)
Item Q&A
  • Question : Inquiry for the item from sam****May 16, 2019

    Hi , I had order my item on 24 apr but until now didn’t received the item. delivery status shown delivered but I didn’t receive my item. Pls check and revert

    Answer : [Re] Inquiry for the item from sam****

    Dear valued customer, as per conversation, we believed that your order has been delivered on 27/4. Please update us if you need any assistance from our end.
    Thank you. :)

Pokka Jasmine Green Tea 1 Carton (12 x 1000ml)
Pokka Jasmine Green Tea 1 Carton (12 x 1000ml)
Item Q&A
  • Question : Inquiry related delivery from 211****May 08, 2019

    Hi Seller,

    Did you delivery to Ipoh? Shipping fees include?

    Answer : [Re] Inquiry related delivery from 211****

    Dear valued customer, sorry to inform that currently our logistic only can support within Klang Valley and Selangor area. Thanks. :)

Premier Tissue 100s x 4 Two Ply Pulls (Bundle Offer)  KL ONLY
Premier Tissue 100s x 4 Two Ply Pulls (Bundle Offer) KL ONLY
Item Q&A
  • Question : Inquiry related delivery from soo****Apr 25, 2019

    Available deliver to 41100 Klang?

    Answer : [Re] Inquiry related delivery from soo****

    Dear Valued Customer,
    Yes we do deliver to Klang. Thank you.

  • Question : Inquiry for the item from hui****Oct 23, 2018

    How many boxes will we receive? 4 or 8 boxes?

    Answer : [Re] Inquiry for the item from hui****

    Dear Valued Customer,

    The total box you will received is 8 boxes as in the product images .

    Thank you for inquiry.

  • Question : Inquiry related delivery from max****Oct 23, 2018

    Hi wonder thgs can deliver to JB? Postcode 80250? Pls advise. TQ

    Answer : [Re] Inquiry related delivery from max****

    Dear Valued Customer,

    We only deliver within KL & Selangor only for this product.

    Thank you for inquiry

  • Question : Inquiry related delivery from che****May 12, 2018

    Bukit indah jb got delivery? Postcode 81200

    Answer : [Re] Inquiry related delivery from che****

    Dear Valued Customer,
    Yes we can deliver to 81200
    Thank you

  • Question : Inquiry for the item from che****Mar 08, 2018

    Got delivery to JB??

    Answer : [Re] Inquiry for the item from che****

    Dear Valued Customer
    Yes we do deliver to Johor Bahru
    Kindly review the map because we only deliver certain area
    Thank you

+View all Notice, FAQ, Q&A >>
FN 100Plus Original 1 Carton (24 x 325ml)
FN 100Plus Original 1 Carton (24 x 325ml)
Item Q&A
  • Question : Inquiry related delivery from kow****Apr 24, 2019

    is it available to ship to penang? postcode 11500?

    Answer : [Re] Inquiry related delivery from kow****

    Dear Valued Customer,
    Sorry, currently we only deliver to KL & Selangor only.
    Thank you.

  • Question : Inquiry for the item from Tel****Dec 10, 2018

    penang available ?

    Answer : [Re] Inquiry for the item from Tel****

    Dear Valued Customer,
    Sorry this item is not available in Penang in this moment

  • Question : 关于运送Bab****会员的咨询。Sep 04, 2018

    JB 8110 hv delivery?free 1 bowl

    Answer : [Re] 关于运送Bab****会员的咨询。

    Hi bowls available for kl & pg only

  • Question : Inquiry related delivery from whc****Sep 04, 2018

    Do you ship to Penang 14000?

    Answer : [Re] Inquiry related delivery from whc****

    yes available

  • Question : have shipping JB 81800?Aug 20, 2018

    have shipping JB 81800?

    Answer : [Re] have shipping JB 81800?

    Yes available

+View all Notice, FAQ, Q&A >>
Anlene Café Latte Milk Powder (31g x 16s) [Twin Pack]
Anlene Café Latte Milk Powder (31g x 16s) [Twin Pack]
Item Q&A
  • Question : Inquiry for the item from kie****Apr 22, 2019

    Expiry date =?

    Answer : [Re] Inquiry for the item from kie****

    Dear Valued Customer,
    We deliver the latest expiry date in the market. Thank you

Marigold UHT Milk Assorted 1L (1 Carton)  FREE Egg Mold
Marigold UHT Milk Assorted 1L (1 Carton) FREE Egg Mold
Item Q&A
  • Question : Inquiry for the item from Geo****Feb 18, 2019

  • Question : Inquiry for the item from jac****Jan 03, 2018

    This batch expired date?

    Answer : [Re] Inquiry for the item from jac****

    Dear Valued Customer,
    Expiry Date:
    - Chocolate: Pending
    - Low Fat: 20-7-2018
    - Full Cream: 11-08-18
    Thank you

Kopiko L.A.Coffee Low Acid Coffee Mix (24 x 20g)
Kopiko L.A.Coffee Low Acid Coffee Mix (24 x 20g)
Item Q&A
Dynamo Power Gel Twin Pack (3L x 2) KL Selangor Johor
Dynamo Power Gel Twin Pack (3L x 2) KL Selangor Johor
Item Q&A
  • Question : Inquiry for the item from sak****Jan 07, 2019

  • Question : [Re] why havent received my item? 76384631Aug 27, 2018

    when can receive my order? order on 08-08-18 but until now havent receive it. if dont want to send pls REFUND MONEY TO ME. WASTE MY TIME TO WAITING

    Answer : [Re] why havent received my item? 76384631

    Sorry we have to cancel your order because this product only available KL & SL area.

    Question : [Re] [Re] why havent received my item? 76384631

    when can refund money to me?

    Answer : [Re] [Re] why havent received my item? 76384631

    Hi u may contact customer services Q0010

  • Question : [Re] why havent received my item? 76384631Aug 20, 2018

    WHEN CAN RECEIVED MY ORDER?

    Answer : [Re] why havent received my item? 76384631

    Hi for Kluang coffee we deliver to KL & SL only.

    Question : [Re] [Re] why havent received my item? 76384631

    Order Summary (Date : Aug 08, 2018 / Cart no. : 76384631)
    Order no. Item Qty Price Options Discount SubTotal
    107194794 Dynamo Power Gel Twin Pack (3L x 2) KL JB
    Dynamo Power Gel Twin Pack (3L x 2) KL JB

    2 RM 99.12
    Buy Now
    Dash
    RM 0 RM 0 RM 99.12

    Answer : [Re] [Re] why havent received my item? 76384631

    NOT KLUANG COFFE IS DYNAMO

    Question : [Re] [Re] why havent received my item? 76384631

    IF DONT HAVE DELIVERY TO JB PLS REFUND MONEY TO ME. TQ

    Answer : [Re] [Re] why havent received my item? 76384631

    Hi we weill send DYNAMO ASAP.

  • Question : when can received my item? (order No: 107194794)Aug 21, 2018

    WHEN CAN RECEIVE MY ORDER?

    Answer : [Re] when can received my item? (order No: 107194794)

    Order Summary (Date : Aug 08, 2018 / Cart no. : 76384631)
    Order no. Item Qty Price Options Discount SubTotal
    107194794 Dynamo Power Gel Twin Pack (3L x 2) KL JB
    Dynamo Power Gel Twin Pack (3L x 2) KL JB

    2 RM 99.12
    Buy Now
    Dash
    RM 0 RM 0 RM 99.12

    Question : [Re] when can received my item? (order No: 107194794)

    WHEN CAN RECEIVE MY ORDER? IF DONT HAVE DELIVERY TO JB PLS REFUND MONEY TO ME. TQ

    Answer : [Re] when can received my item? (order No: 107194794)

    Hi we will send to u asap ya..Dont worry

  • Question : Inquiry for the item from joo****Apr 01, 2018

    This 2nd screenshot shows the price at RM59 instead of RM37.90. Please explain how do we get your promo at RM37.90.

    Answer : [Re] Inquiry for the item from joo****

    Dear Valued Customer,
    Sorry for late reply. Just contacted Qoo10, the promotion ended.

Mr.A Red Rice 1KG
Mr.A Red Rice 1KG
Item Q&A
  • Question : Inquiry for the item from sak****Dec 07, 2018

    Hi, looks good red rice ....is it new ? No bugs ? When is expiry date please ?

    Answer : [Re] Inquiry for the item from sak****

    Dear Valued Customer,
    Thank you for your inquiry. We deliver the latest stock in the market.

    Question : [Re] Inquiry for the item from sak****

    Nice 👍

    Answer : [Re] Inquiry for the item from sak****

    Welcome

Cutie Compact 3 X 10 Rolls [KL  SL Only]
Cutie Compact 3 X 10 Rolls [KL SL Only]
Item Q&A
  • Question : Inquiry related delivery from cmy****Nov 20, 2018

    Can deliver to 43000 Selangor?

    Answer : [Re] Inquiry related delivery from cmy****

    Dear Valued Customer,
    Yes, we do deliver to Selangor and KL.
    Thank you

  • Question : Inquiry related delivery from soh****Sep 09, 2018

  • Question : Inquiry related delivery from and****Sep 09, 2018

  • Question : Inquiry related delivery from Hua****Sep 03, 2018

    80300 included in the shipping area?

    Answer : [Re] Inquiry related delivery from Hua****

    Hi available

  • Question : Inquiry related delivery from ngs****Aug 28, 2018

    81300 include in the shipping area?

    Answer : [Re] Inquiry related delivery from ngs****

    Hi available

+View all Notice, FAQ, Q&A >>
Cutie Compact 3 X 10 Rolls Toilet Paper Tissue Paper [1+1] [KL  SL Only]
Cutie Compact 3 X 10 Rolls Toilet Paper Tissue Paper [1+1] [KL SL Only]
Item Q&A
  • Question : Products quantityOct 01, 2018

  • Question : 关于运送lsp****会员的咨询。May 30, 2018

    Hi seller, will you delivered to jb skudai area ?
    Thks.

    Answer : [Re] 关于运送lsp****会员的咨询。

    Dear Valued Customer,
    Yes we do deliver to KL Skudai Area
    Thank you

  • Question : Inquiry for the item from cut****Apr 07, 2018

  • Question : 关于运送chr****会员的咨询。Feb 02, 2018

    1+1 mean total i get 6 or 12?
    are your delivery to johor bahru pos code 81200 or 81100?

    Answer : [Re] 关于运送chr****会员的咨询。

    Dear Valued Customer,
    You will get 6 rolls in total as picture showed.
    We do deliver to 81100 Johor Bahru
    Thank you

  • Question : PenangOct 16, 2017

    Hi, your end no longer deliver to Penang island? I ordered before in past few months.

    Answer : [Re] Penang

    Dear Valued Customer,
    Ya, we are not deliver to Penang for this item anymore.
    Sorry for inconvenience caused.

+View all Notice, FAQ, Q&A >>
Mr.A Brown Rice 5KG
Mr.A Brown Rice 5KG
Item Q&A
Mahsuri Siam Super Rice 10KG
Mahsuri Siam Super Rice 10KG
Item Q&A