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Q & A Lists
Item Question & Answer
BLENDA boots,killhills,kint boots
BLENDA boots,killhills,kint boots
Item Q&A
  • Question : Inquiry for the item from cry****Dec 18, 2018

    Hi. Is it ready stock?

    Answer : [Re] Inquiry for the item from cry****

    Thank you for your inquiry.
    Unfortunately, the product is out of stock.
    Thank you.

[FILA] [Buy Get Free Gift] ♥100% Authentic♥ FILA RAY Shoes / Sneakers /DISRUPTOR
[FILA] [Buy Get Free Gift] ♥100% Authentic♥ FILA RAY Shoes / Sneakers /DISRUPTOR
Item Q&A
  • Question : Inquiry for the item from xbd****Dec 15, 2018

  • Question : Inquiry for the item from kah****Nov 25, 2018

  • Question : HiNov 09, 2018

    Hi is it comes with a box?

    Answer : [Re] Hi

    does it comes with box and paper bag?

    Question : [Re] Hi

    Thank you for your inquiry.
    Shoe boxes and shopping bags are provided.
    However, shopping bags may not be available at the time of use.
    Thank you.

    Answer : [Re] Hi

    hi , this shoes is made from Vietnam or Korea?

    Question : [Re] Hi

    That's right.
    The country of origin is Vietnam or Korea.
    Thank you.

  • Question : Inquiry for the item from jan****Jul 24, 2018

    Where was the free gift that promised?

    Answer : [Re] Inquiry for the item from jan****

    Thank you for your inquiry.
    Gift items have been sold out.
    Replaced with genuine shopping bags, is not it?

    Question : [Re] Inquiry for the item from jan****

    I didnt received any shopping bags.... only FILA paper bag come together with my shoes..

    Answer : [Re] Inquiry for the item from jan****

    Thank you for your inquiry.
    Yes, it is. Gift items are FILA paper bag , right.
    Thank you.

  • Question : AuthenticJul 16, 2018

    Hi, may i know this product is Authentic or replica?. Thanks.

    Answer : [Re] Authentic

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Pro Keds] ROYAL LO CORE LEATHER (PH56139) Sneakers
[Pro Keds] ROYAL LO CORE LEATHER (PH56139) Sneakers
Item Q&A
  • Question : Inquiry related delivery from Fra****Dec 11, 2018

    Can I receive item. Before Christmas?

    Answer : [Re] Inquiry related delivery from Fra****

    Thank you for your inquiry.
    The product usually takes about 7 to 14 days to deliver it to the customer's hand.
    Product shipping date · details etc will be sent to your email address after shipping, so please refer to that.
    Moreover, due to delivery circumstances, the actual delivery period is compared with the normal delivery period we previously announced
    We appreciate your understanding that there are things that will cause gaps.
    If you have any questions, please refer to the applicable courier service with reference to the invoice number.
    Thank you very much.

[SKIN1004] Madagascar Centella Asiatica 100 Ampoule Trouble care / Cocoon pore care / made in korea
[SKIN1004] Madagascar Centella Asiatica 100 Ampoule Trouble care / Cocoon pore care / made in korea
Item Q&A
  • Question : Inquiry related cancel and refund from yen****Nov 01, 2018

    Please reply our refund status for more than a month now, don't cheat our money.

    Answer : [Re] Inquiry related cancel and refund from yen****

    Thank you for your inquiry.
    Refunds are not made by the seller.
    from qoo10.
    We requested qoo10.
    If you have not received a refund, please contact qoo10.
    Thank you.

    Question : [Re] Inquiry related cancel and refund from yen****

    You should contact them to follow up. Not me.

    Answer : [Re] Inquiry related cancel and refund from yen****

    Seller does not verify or refund directly.
    We made a request with qoo10.
    I received an answer that the refund was processed.
    For questions about refunds and payments, please contact qoo10.
    Thank you.

    Question : [Re] Inquiry related cancel and refund from yen****

    Where and how did they refund?

    Answer : [Re] Inquiry related cancel and refund from yen****


    The seller made a request.
    For more information, please contact qoo10.
    Thank you.

  • Question : Inquiry for the item from fat****Aug 22, 2018

  • Question : Inquiry for the item from kho****Aug 04, 2018

    Is it mild enough for a 15 year old girl to use?

    Answer : [Re] Inquiry for the item from kho****

    Yes. It's possible to use.
    thank you.

  • Question : Inquiry related delivery from inf****Jul 06, 2018

  • Question : 关于商品Jae****会员的咨询。Jul 04, 2018

    May i know expiry date for this serum?

    Answer : [Re] 关于商品Jae****会员的咨询。

    Thank you for your inquiry.
    It is until January 2020.
    Thank you.

+View all Notice, FAQ, Q&A >>
Adidas Original Stan Smith zigzag Women sneakers 2type
Adidas Original Stan Smith zigzag Women sneakers 2type
Item Q&A
  • Question : Inquiry for the item from mis****Nov 05, 2018

    Hi there, size 225 is uk3 or uk4 on the box?

    Answer : [Re] Inquiry for the item from mis****

    Thank you for your inquiry.
    uk4.
    Thank you.

Kitchenart 1.8L/5L/7L/Stainless Steel Kettle Water bottle
Kitchenart 1.8L/5L/7L/Stainless Steel Kettle Water bottle
Item Q&A
  • Question : UK 13amp plugAug 27, 2018

    Hi there...

    As stated it comes with an USA plug but I'm from Malaysia and I need a UK 13amp plug.
    Do you have it ?

    Thanks & best regards

    Answer : [Re] UK 13amp plug

    Thank you for your inquiry.
    This is not an electrical product.
    Thank you.

[Keds] TRIPLE SEASONAL SOLIDS (WF49946) White (WT) sneakers
[Keds] TRIPLE SEASONAL SOLIDS (WF49946) White (WT) sneakers
Item Q&A
  • Question : Shipping DurationAug 24, 2018

RAVENOVA FENICE Medium Tote Bag - Light Pink
RAVENOVA FENICE Medium Tote Bag - Light Pink
Item Q&A
  • Question : Inquiry for the item from min****Aug 17, 2018

lock&lock fridge arrangement container interlock mix B set
lock&lock fridge arrangement container interlock mix B set
Item Q&A
  • Question : Inquiry for the item from siu****Jun 19, 2018

    Hi, may i know how many pcs are the in this mix B set?
    how many ml each of the container may store?

    Answer : [Re] Inquiry for the item from siu****

    Thank you for your inquiry.
    500ml-5 pieces / 1L-4 pieces are made up.
    Thank you.

[adidas][Womens Originals] 3STRIPES LS TEE /BK5873
[adidas][Womens Originals] 3STRIPES LS TEE /BK5873
Item Q&A
【フィラ】FILA 可愛いスニーカーCOAT DELUXE/正規品/イチゴ牛乳/メロナ/メロン/ピンク/ベルコロOriginal Womens Coat DELUXE Canvas Velcro
【フィラ】FILA 可愛いスニーカーCOAT DELUXE/正規品/イチゴ牛乳/メロナ/メロン/ピンク/ベルコロOriginal Womens Coat DELUXE Canvas Velcro
Item Q&A
  • Question : Inquiry for the item from jin****Apr 14, 2018

    have paperbag?

    Answer : [Re] Inquiry for the item from jin****

    Thank you for your inquiry.
    It is enclosed in a paper box and is shipped packed in overseas shipping. There is no paper bag.

    Thank you.

  • Question : Inquiry for the item from eun****Mar 09, 2018

    Hi , is it this is original from Fila South Korea ?

    Answer : [Re] Inquiry for the item from eun****

    Thank you for your inquiry.
    Yes, it is.

[CHEF TOPF] LA ROSE double handle glass lid diecasting pot 24cm glasslock cheftopf
[CHEF TOPF] LA ROSE double handle glass lid diecasting pot 24cm glasslock cheftopf
Item Q&A
  • Question : Inquiry for the item from viv****Feb 28, 2018

    Hi seller, May I know if I order today so when can I receive my item? Thx

    Answer : [Re] Inquiry for the item from viv****

    Thank you for your inquiry.

    The product usually takes about 7 to 14 days to deliver it to the customer's hand.
    Product shipping date · details etc will be sent to your email address after shipping, so please refer to that.
    Moreover, due to delivery circumstances, the actual delivery period is compared with the normal delivery period we previously announced
    We appreciate your understanding that there are things that will cause gaps.
    If you have any questions or concerns, please refer to the relevant home delivery company with reference to the invoice number. "

[ lapalette] RACHEL MEDIUM TOTE BAG BC5XB2450
[ lapalette] RACHEL MEDIUM TOTE BAG BC5XB2450
Item Q&A
  • Question : taxJan 16, 2018

[GLASSLOCK] Circle Mix 12p set
[GLASSLOCK] Circle Mix 12p set
Item Q&A
  • Question : ProductOct 30, 2017

    May i am know this product can use on steaming

    Answer : [Re] Product

    Hi.
    Can use on steaming.
    but can not use gas stove, oven.
    Thank you.

[SITRAM] VIKING granite coating Wok Fryingpan
[SITRAM] VIKING granite coating Wok Fryingpan
Item Q&A
  • Question : Is this can use on induction cooker?Oct 07, 2017

    Can this use on induction cooker?

    Answer : [Re] Is this can use on induction cooker?

    Hi

    Question : [Re] Is this can use on induction cooker?

    Hi. can not use induction cooker.
    Thank you.

[CHEF TOPF] LA ROSE double handle diecasting pot 24cm glasslock cheftopf
[CHEF TOPF] LA ROSE double handle diecasting pot 24cm glasslock cheftopf
Item Q&A
  • Question : Inquiry for the item from mkh****Sep 10, 2017

    May I know all with lid ?

    Answer : [Re] Inquiry for the item from mkh****

    Thank you for your inquiry.
    It is a product with a lid.
    Thank you.

[felice] children kids SnowBoard / Ski dave jacket
[felice] children kids SnowBoard / Ski dave jacket
Item Q&A
iphone canvas type shirts case iphone7 iphone6 iphone7plus
iphone canvas type shirts case iphone7 iphone6 iphone7plus
Item Q&A
Mens dressed belt / wallet / beverly hills polo club / crocodile
Mens dressed belt / wallet / beverly hills polo club / crocodile
Item Q&A
  • Question : hiJul 16, 2017

    ori?

    Answer : [Re] hi

    I do not know what it means.

    Question : [Re] hi

    original?

    Answer : [Re] hi

    Thank you for your inquiry.
    All the products we sell are genuine.
    Thank you.

Levis Belt Levis Mens belt
Levis Belt Levis Mens belt
Item Q&A
TEVA M ORIGINAL UNIVERSAL-URBAN BLACK
TEVA M ORIGINAL UNIVERSAL-URBAN BLACK
Item Q&A
  • Question : Inquiry related delivery from fel****Jun 19, 2017