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Item Question & Answer
[Manyo Factory HQ Direct operation] ★Galactomyces Niacin special treatment essence  ★
[Manyo Factory HQ Direct operation] ★Galactomyces Niacin special treatment essence ★
Item Q&A
  • Question : Inquiry for the item from zhi****Jul 13, 2019

    Hi, I know this is not the right product page but would you be bringing back the bifida complex into your store anytime soon? I've been waiting for months and I still don't see it. I need to replenish my stock.

    Answer : [Re] Inquiry for the item from zhi****

    It's back!
    https://www.qoo10.sg/item/MANYO-FACTORY-EVENT-FREE-GIFT-MANYO-FACTORY-BIFIDA-COMPLEX-AMPOULE-ONE-DROP-TOTAL/515417271
    Could you check this site?
    Thank you.

  • Question : Inquiry for the item from enn****Mar 30, 2019

    pregnant women can use ?

    Answer : [Re] Inquiry for the item from enn****

    Hello :)

    Naicin you inquired has mild substances from natural, so it is suitable for pregnent women without irritating.
    However, as everything may seem cautious in this period of time, if you need more thorough check, we recommend that you consult with your doctor on the ingredients before use.
    We hope this helps your deeper understanding in our products.

    Thank you :)

  • Question : Inquiry for the item from 261****Mar 21, 2019

    Do you sell Bifidalato complex?

    Answer : [Re] Inquiry for the item from 261****

    Thank you for waiting our products.
    Yes, you can check Bifida ampoule out on the web page, but showing list of products could be different each country.
    Thank you.

  • Question : Inquiry for the item from kar****Feb 17, 2019

  • Question : Inquiry for the item from kar****Jan 28, 2019

+View all Notice, FAQ, Q&A >>
[Manyo Factory HQ Direct operation] ★Galactomyces Niacin special treatment essence  ★
[Manyo Factory HQ Direct operation] ★Galactomyces Niacin special treatment essence ★
Item Q&A
  • Question : Inquiry for the item from yhc****Mar 26, 2019

    what size is this?expired date?

    Answer : [Re] Inquiry for the item from yhc****

    It's 50ml.
    Expiration Date is 24 months from the date of manufacture and using it up to 6 months after opening.
    Date of manufacture Dec, 13, 2018.
    Thank you.

  • Question : Inquiry for the item from yhc****Mar 26, 2019

    what size is this?

    Answer : [Re] Inquiry for the item from yhc****

    expired date?

    Question : [Re] Inquiry for the item from yhc****

    expired date?

    Answer : [Re] Inquiry for the item from yhc****

    The amount of Galac Essence is 50ml.
    Expiration Date is 24 months from the date of manufacture and using it up to 6 months after opening.
    Date of manufacture Dec, 13, 2018.
    Thank you.

[ManyoFactory HQ Directoperation]★2 Weeks Whitening Program ★ The amazing Whitening Treatment
[ManyoFactory HQ Directoperation]★2 Weeks Whitening Program ★ The amazing Whitening Treatment
Item Q&A
  • Question : Inquiry for the item from cha****Dec 29, 2018

    Dear Seller,

    Why products getting less and less? Where can we buy for our second purchase

    Answer : [Re] Inquiry for the item from cha****

    Sorry for your inconvenience.
    Most products are sold out temporarily.
    We're not sure when the products'll be restocked, but we'll do the best for re-stocking the items in Jan.
    You will check more items soon.
    Thanks for your waiting.
    Happy new year!!

  • Question : Inquiry for the item from fan****Dec 09, 2018

  • Question : Inquiry for the item from oli****Sep 02, 2018

    Hi I ordered for the two weeks + alpha naicin(99+26). But why I only received so little?I thoughy it was a set like the written in the review ?

    Answer : [Re] Inquiry for the item from oli****

    Hello. I'm so sorry. Could you attach me a picture if you don't mind?

  • Question : Inquiry for the item from jan****Jul 25, 2018

    should I finish 1 mixture within a week?

    Answer : [Re] Inquiry for the item from jan****

    This product's expiry date is 1 months from the date of mixing. Thanks.

  • Question : Inquiry for the item from kho****May 28, 2018

    After mixing the powder and essense, should I keep the bottle in the fridge?

    Answer : [Re] Inquiry for the item from kho****

    Hi:) Thank you for your purchase.

    2-Week Whitening Program os effective for brighter and cleaner treatment.

    You can store the product in fridge. But as the product may harden a little when you keep it refrigerated, store it at room temperature for about 20-30 minutes and then shake the content well to eliminate any discomfort in using the product.

    Of course, you can store this product(before mixing and after the mixtures) at room temperature, away from heat and light.

    Thanks.

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[ManyoFactory HQ Directoperation]★Pure Cleansing Oil★ Cleansing without worries about stickiness !
[ManyoFactory HQ Directoperation]★Pure Cleansing Oil★ Cleansing without worries about stickiness !
Item Q&A
[Manyo Factory HQ Direct operation] Natural Cleasnsers ★Soda Foam have never seen before★ Genuine100
[Manyo Factory HQ Direct operation] Natural Cleasnsers ★Soda Foam have never seen before★ Genuine100
Item Q&A
  • Question : Inquiry for the item from tun****Dec 22, 2018

  • Question : Inquiry for the item from ire****Nov 11, 2018

    How many ml per tube?

    Answer : [Re] Inquiry for the item from ire****

    It's 150ml.

  • Question : Inquiry for the item from kpt****Nov 06, 2018

    Hi, May I know the expiry date of this product?
    thanks.

    Answer : [Re] Inquiry for the item from kpt****

    Hi:) Thank you for your interest in our product.

    This product's expiry date is 18 months from the date of manufacture / Up to 6 months after opening.

    Date of manufacture is 2018 / 09 / 03.

    Thank you.

  • Question : 关于商品lim****会员的咨询。Oct 19, 2018

    after use soda form, still need to use make up remover?

    Answer : [Re] 关于商品lim****会员的咨询。

    The SODA FOAM is deep pore cleansing,
    so you can have deep cleansing only with SODA FOAM without another makeup remover,
    but if you enjoy to use variety make up items such as eye liner, eye shadow,blusher,
    we recommend to use a cleansing oil with SODA FOAM.

    Thank you.

  • Question : Inquiry for the item from reg****Aug 11, 2018

    Body lotion is available as pic attached

    Answer : [Re] Inquiry for the item from reg****

    Hello, I'm afraid we don't have a sale scheduled. I'll try to sell it.

+View all Notice, FAQ, Q&A >>
[Manyo Factory HQ Direct operation]★Best toner. Mild No irritation★Genuine /Dead Skin Cell Removing
[Manyo Factory HQ Direct operation]★Best toner. Mild No irritation★Genuine /Dead Skin Cell Removing
Item Q&A
  • Question : Abt shippingJun 19, 2018

    hi when will my order be shipped out? how long does the shipping take? TQ!

    Answer : [Re] Abt shipping

    Hello. Due to Galac mist out-of-stock, the product was shipped yesterday. You can receive it within this week or next week. Please excuse me. Thank you.

    Question : [Re] Abt shipping

    so right now gt stock alrdy or no?

    Answer : [Re] Abt shipping

    It's not yet.

    Question : [Re] Abt shipping

    So you post without the most ? Then do I need request for refund or what

    Answer : [Re] Abt shipping

    So you post without the most ? Then do I need request for refund or what

    Question : [Re] Abt shipping

    So you post without the most ? Then do I need request for refund or what

    Answer : [Re] Abt shipping

    So you post without the mist ? Then do I need request for refund or what

    Question : [Re] Abt shipping

    So you post without the mist ? Then do I need request for refund or what

    Answer : [Re] Abt shipping

    You have inquired about AHA TONER post. So we were mistaken. GALACTO MIST has been ready. So your order has been shipped today.

    Question : [Re] Abt shipping

    OK,whats the tracking number?

    Answer : [Re] Abt shipping

    We can check tracking number today but it is hard to check when can we check the tracking number:( If you wait a little longer
    You can check it out.

    Question : [Re] Abt shipping

    Tracking number please

    Answer : [Re] Abt shipping

    It's KRMY269354.
    Thanks.

  • Question : Stock avaliabiltyJun 16, 2018

    Hi when will this be re-stocked? Thanks.

    Answer : [Re] Stock avaliabilty

    Hello. It's not scheduled to restock again. I'll try to get it back in. Thank you.

  • Question : Inquiry for the item from peg****Nov 11, 2017

    Hi, what is the expiry date of the products?

    Answer : [Re] Inquiry for the item from peg****

    Hello, as you can see on the page,
    Expiration Date: 1 year from the date of manufacture / Up to 6 months after opening
    Date of manufacture: 2017 / 09 / 01

    Thank you:)

  • Question : Inquiry for the item from wai****Aug 23, 2017

    How to use?

    Answer : [Re] Inquiry for the item from wai****

    Hi:) Thank you for your interest in the galactomy clearskin toner.

    The clearskin toner contains Ahas that gently removes dirt and dead skin cell to condition the skin for maximum absorption of the next step's products.
    And Bha ingredients penetrate pores deeply to help remove blackheads and clease pores.

    You can wipe your face with Galactomyces toner on a cotton pad at the very first step of basic care.
    It would be better to wipe off from center of face outward starting from T zone with excessive facial oil.

    If you have any questions, please feel free to ask, and let us know,
    We will help you kindly.

    Thanks :)

    Question : [Re] Inquiry for the item from wai****

    That's means apply clear skin toner need to rinse it?

    Answer : [Re] Inquiry for the item from wai****

    Hi:)
    You don't have to wash your face after using this product.
    After the washing is done, use this items when you do the basic skin care.

    Thanks :)

    Question : [Re] Inquiry for the item from wai****

    Wash face, clear skin toner, galactomyces niacin, b complex?

    Answer : [Re] Inquiry for the item from wai****

    You're absolutely right.

    Thanks :)

    Question : [Re] Inquiry for the item from wai****

    Thank you so much 😊

    Answer : [Re] Inquiry for the item from wai****

    Have a great day ^________________^

    Question : [Re] Inquiry for the item from wai****

    Use during day and night? Today already ordered.😃

    Answer : [Re] Inquiry for the item from wai****

    Hi :) Thank you for your purchase.

    This product is mild that completed low irritation test at credible clinical institution and is suitable for use morning and night.

    When dead skin cells can easily form, you recommend you get clearer and brighter skin with AHA toner without irritation.

    Thanks :)

    Question : [Re] Inquiry for the item from wai****

    Sensitive skin can use?

    Answer : [Re] Inquiry for the item from wai****

    Hi :)

    AHA toner you inquired has mild substances with 3 AHA substances and natural BHA substance and hence is suitable for sensitive skin without irritating.

    We hope this helps your deeper understanding in our product.

    Thanks :)

    Question : [Re] Inquiry for the item from wai****

    Noted😃 thank you so much 😃

    Answer : [Re] Inquiry for the item from wai****

    Have a good day :)

[ManyoFactory HQ Directoperation]★Proxyl Foam★Making acne in a clean state with its rich bubbles
[ManyoFactory HQ Directoperation]★Proxyl Foam★Making acne in a clean state with its rich bubbles
Item Q&A
[ManyoFactory HQ Directoperation]★Herb Green Cleansing Oil★ 100% plant oils from the nature !
[ManyoFactory HQ Directoperation]★Herb Green Cleansing Oil★ 100% plant oils from the nature !
Item Q&A
  • Question : Inquiry for the item from Yso****Mar 29, 2018

    There are two cleansing oil, yellow and free, how I know which one to choose ? Both can remove make up ? Hope you can help to clarify. Thanks

    Answer : [Re] Inquiry for the item from Yso****

    Hello :)

    The Herbal Cleansing Oil you inquired has fine plant based oil particles that thoroughly clear away even the smallest skin impurities.
    Also, herbal ingredients will quickly sooth your skin in this mild cleanser that even cares for the comfort of your skin.

    If you have dry skin type,
    gently cleanse with pure cleansing oil for moisturized finish.

    If you wear makeup,
    we recommend dual cleansing with cleansing oil and soda foam in the evening
    for more thorough cleansing.

    Thanks.

    Question : [Re] Inquiry for the item from Yso****

    Thanks for your clear answering. Much appreciated.

    Answer : [Re] Inquiry for the item from Yso****

    If you have any questions, please feel free to ask, and let us know,
    We will help you kindly.

    Thank you :)

  • Question : Inquiry for the item from mir****Jan 20, 2018