Q&A board

Q & A Lists
Item Question & Answer
[VDL] EXPERT Metal Cushion Foundation 15g*2 / NEW 2017
[VDL] EXPERT Metal Cushion Foundation 15g*2 / NEW 2017
Item Q&A
  • Question : Inquiry for the item from ezz****Oct 16, 2018

    How do i pick the shade?

    Answer : [Re] Inquiry for the item from ezz****

    Dear customer,

    Sorry for your inconvenience.

    We will put the option for you.

    Thank you

[IOPE] Bio Essence Intensive Conditioning Trial Kit [2 items] * 4ea / No case / EXP 2018.12
[IOPE] Bio Essence Intensive Conditioning Trial Kit [2 items] * 4ea / No case / EXP 2018.12
Item Q&A
  • Question : Inquiry for the item from tan****Oct 09, 2018

    Hi, may I know if this 29.90 price means I'm getting 4 sets of the trial kit?
    Which is 4 bottles of intensive conditioning + 4 packets of cotton?

    Thanks

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    Thank you for your inquiry.

    if you order that item, we will send Bio Essence Intensive Conditioning 4 +4 packets of cotton

    Thank you

  • Question : [About Item] Related InquiriesMar 15, 2017

    Hi seller,

    Can i know the quantity of this item? Does it mean that I will get 2 sets of this?

    Can i know the expiry date also?

    Thanks

    Answer : [Re] [About Item] Related Inquiries

    Dear customer of a sweetcorea

    Yes it is two products inside of a trial kit

    There are lotst of avaliable products

    And was manufactured 2014 Oct

    So has an expiry of 2017 Oct

    for more questionhs reach us

    regards,

  • Question : Expired dateDec 18, 2015

    Hi, may i know when is the expiry date for the iope set?

    Answer : [Re] Expired date

    Dear Customer.
    Thank you for inquiry.
    The items are manufactured on 15 MAY 2015
    It guarantee 1 years to keep before open up
    Thank you.

    Question : [Re] Expired date

    Thank you very much.

    Answer : [Re] Expired date

    thank you^^

  • Question : Item quantitiesApr 07, 2015

    Hi there,

    I would like to know whether I understand it correctly.
    2 set means 2 x18ml + 2 x facial care cotton 6pcs
    4 set means 4 x 18ml +4 x facial care cotton 6pcs

    Am i correct?

    Thank you.

    Answer : [Re] Item quantities

    Dear Customer.

    [IOPE] ⓣ Bio Essence Intensive Conditioning Trial Kit [2 items] * 2set / 4set / Intensive Conditioning 18ml + Facial Care Cotton 6pcs

    2set means is
    Intensive Conditioning 18ml + Facial Care Cotton 6pcs * 2pcs

    4set means is
    Intensive Conditioning 18ml + Facial Care Cotton 6pcs * 4pcs


    Best regards.

[Too Cool for School] Rules of Mastic Mild Cleanser 150ml
[Too Cool for School] Rules of Mastic Mild Cleanser 150ml
Item Q&A
  • Question : Inquiry for the item from jac****Oct 08, 2018

    Hi.. is this cleanser? Bit the pictures shows is enhancer? Can reconfirm?

    Answer : [Re] Inquiry for the item from jac****

    Dear customer,

    Thank you for your inquiry.

    Sorry for your inconvenience.

    We list worng picture. We will revise that as soon as possible.

    Thanks for noting that.

    For more question, please contact us.

    Thank you

[VDL] ⓑ Perfecting Last Foundation 30ml
[VDL] ⓑ Perfecting Last Foundation 30ml
Item Q&A
[secretkey] (sg) 24K Gold Premium First Cream 50g
[secretkey] (sg) 24K Gold Premium First Cream 50g
Item Q&A
  • Question : Inquiry for the item from loo****Oct 02, 2018

    Ready stock ?

    Answer : [Re] Inquiry for the item from loo****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2021.05.07.

    Thank you

[CLIO] ⓑ Mad Matte Liquid Lip 5ml
[CLIO] ⓑ Mad Matte Liquid Lip 5ml
Item Q&A
  • Question : Inquiry for the item from yin****Oct 01, 2018

    There's no mad matte tint series?

    Answer : [Re] Inquiry for the item from yin****

    Dear customer,

    Thank you for your inquiry.

    yes we have only Liquid lip.

    Sorry we couldn't help you.

    Thank you

  • Question : Inquiry for the item from yin****Oct 01, 2018

    Do you have coral or peachy mousse?

    Answer : [Re] Inquiry for the item from yin****

    Dear customer,

    Thank you for your inquiry.

    We don't have the coreal or peachy color.

    Thank you

[The History Of Whoo] ⓐ Chengidan Radiant Rejuvenating Balancer 150ml / Hwahyun Balancer
[The History Of Whoo] ⓐ Chengidan Radiant Rejuvenating Balancer 150ml / Hwahyun Balancer
Item Q&A
  • Question : Inquiry for the item from tie****Aug 15, 2018

    Hi seller, Cheongidan balancer & location still got stocks available?

    Answer : [Re] Inquiry for the item from tie****

    Dear customer,

    Thank you for your inquiry.

    You can make the order at this time.

    Thank you

    Question : [Re] Inquiry for the item from tie****

    Hi seller, how long I need to wait to receive my parcel?

    Answer : [Re] Inquiry for the item from tie****

    Dear customer,

    Thank you for your inquiry.

    It takes 5~10days.

    Thank you

    Question : [Re] Inquiry for the item from tie****

    Hi seller, do you have this set?

    Answer : [Re] Inquiry for the item from tie****

    Dear customer,

    Thank you for your inquiry.

    please let me know the exact product name for you.

    Thank you

    Question : [Re] Inquiry for the item from tie****

    Set included: Cheongidan Hwahyun Balancer 150ml, Hwahyun Lotion 110ml, Hwahyun Cream 25ml / Gift: Hwahyun Eye Cream 5ml, Hwahyun Essence 8ml, Hwahyun Gold Ampoule 5ml

    Answer : [Re] Inquiry for the item from tie****

    Sorry we don't have that set.

    We will check we can list or not that item.

    Thank you

    Question : [Re] Inquiry for the item from tie****

    OK, please let me know the set price later. Thanks!

    Answer : [Re] Inquiry for the item from tie****

    ok we will do that. Thank you

[INNISFREE] No Sebum Mineral Powder 5g / Sebum Control / Oil Paper Powder
[INNISFREE] No Sebum Mineral Powder 5g / Sebum Control / Oil Paper Powder
Item Q&A
  • Question : Inquiry for the item from sal****Sep 23, 2018

    when is the expired date?

    Answer : [Re] Inquiry for the item from sal****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2021.04.13.

    Thank you

  • Question : Enquiry 2Jul 06, 2015

    Hi seller,
    I am going to place order for below products, but before that may I request something thing to you?
    Can I request you to send me products (item 2&3) 【manufacture date 2015】?
    If (item 4)also have stock 【manufacture date 2015】I think is much the better.
    1.) ElishaCoy] (wd) ★ Big Sale ★ Skin Repairing Snail Eye Balm 15g / Eye Cream
    2.) [MISSHA] Near Skin Radiance Capsule Essence 50ml
    3.) [Missha] [MISSHA] ★Limited Sale ~12.31★ Near Skin Lifting Capsule Essence 50ml
    4.) [Ciracle] Anti Redness K Cream 50ml

    Answer : [Re] Enquiry 2

    Hello.
    thank you for message.
    our stock is Manufacture date between 2014 ~ 2015.

    1.) ElishaCoy] (wd) ★ Big Sale ★ Skin Repairing Snail Eye Balm 15g / Eye Cream
    2.) [MISSHA] Near Skin Radiance Capsule Essence 50ml
    3.) [Missha] [MISSHA] ★Limited Sale ~12.31★ Near Skin Lifting Capsule Essence 50ml
    4.) [Ciracle] Anti Redness K Cream 50ml

    Hope you for understanding.
    Best regards.

    Question : [Re] Enquiry 2

    Hi, may I know do you have ship out my parcel because I can see the tracking number

    Answer : [Re] Enquiry 2

    Currently, Delivery is delayed, because are Customs clearance.

    Dear Customer
    Hello
    Sorry for late reply.
    we was confirm your order number 91737530
    Your parcel has been shipping.
    customer tracking number is RM027362051KR
    please wait for a few days.
    also, if you can calling please confirm in local qxpress office center.

    it will be delivered in 14 days after arriving in Malaysia

    It usually takes 14days, but In some cases, possible to take up 3 weeks.

    if you can, call in local qxpress office center.

    1-300-300-300 (Domestic)
    603-2727-9100 (Overseas)
    603-2273-3927 (Fax)
    Operating Hours:
    Monday - Friday: 8:30am to 8:00pm
    Saturday: 8:30am to 5:00pm
    (except the first Saturday of the month and public holidays)

    Qxpress
    http://qxpress.asia/

    p.s. the attached image contains information about your shipping statement.
    Thank you for your cooperation.
    Best regards.

  • Question : EnquiryJul 02, 2015

    Dear Seller,
    Please check for me the expired date of the following items.
    Please advise what's the difference between these two products (item 3 & 4)? Which one is better and Which one is suitable for close to 40 years old women?

    1.) [ElishaCoy] ★ Big Sale ★ (Spa Cacao) Milk Cacao Black Sugar Scrub 100ml / Exfoliating / Sebum Control / Blackhead Link:http://list.qoo10.my/g/427855216

    2.) [ElishaCoy] (wd) ★ Big Sale ★ Skin Repairing Snail Eye Balm 15g / Eye Cream
    Link: http://list.qoo10.my/g/423829271

    3.) [MISSHA] Near Skin Radiance Capsule Essence 50ml Link: http://list.qoo10.my/g/423419465

    4.) [Missha][MISSHA] ★Limited Sale ~12.31★ Near Skin Lifting Capsule Essence 50ml
    Link: http://list.qoo10.my/g/423363922

    Answer : [Re] Enquiry


    Dear Customer.

    Hello.
    yes, no problem, suitable for close to 40 years old women.

    Near Skin Radiance Capsule Essence is Glowing Skin effected.

    Near Skin Lifting Capsule Essence 50ml is Anti-wrinkle & elasticity effected.

    No.1: Date of manufacture is 10 Nov 2013.

    No.2: Date of manufacture is 9 Nov 2014.

    No.3,4 : The date of manufactured between 2014-2015.

    Thank you ^^

    Question : [Re] Enquiry

    Hi seller,
    This Milk Cacao Black Sugar Scrub manufacture date only 2013? Haven't you 2014~2015? I hope the product is 2015 because I want two...
    ElishaCoy] ★ Big Sale ★ (Spa Cacao) 100ml

    Answer : [Re] Enquiry

    unfortunately, our stock is
    1.) [ElishaCoy] ★ Big Sale ★ (Spa Cacao) Milk Cacao Black Sugar Scrub 100ml : Date of manufacture is 10 Nov 2013.
    Missha Product date of manufactured between 2014-2015. (our supplier office pick up)
    Hope you for understanding.

    Question : [Re] Enquiry

    Hi seller
    I would like to know this product expired date ————》[Ciracle] Anti Redness K Cream 50ml
    LINK: http://list.qoo10.my/g/423365099
    Please reply me as soon as possible, cause I am going to place order and thanks~!

    Answer : [Re] Enquiry

    [Ciracle] Anti Redness K Cream 50ml

    Date of manufacture is 10 Nov 2014.

    Expiration date : 2017.10.11
    It guarantee 3 years to keep before open up
    After open, it has to be done within 12 months
    We strongly follow the rule, so do not worry. We also care of you.
    Best regards :)

  • Question : No sebum mineral powderJun 23, 2015

    Is it stil buy 1 free 1?

    Answer : [Re] No sebum mineral powder

    Dear Customer.
    Hello
    really, apologize for inconvenience.
    unfortunately, that event was finished.
    currently, you can buy it 1 qty.
    Best regards.

  • Question : Expiry dateJun 14, 2015

    Hi, may I know when is the expiry date for the this?

    Answer : [Re] Expiry date

    Dear Customer.
    Thank you for your interest in our shop.
    The items are manufactured on 2015.04.07

    It guarantee 3 years to keep before open up

    Once it has been opened, it has to be used up within 6 months.

    We strongly follow the rule, so do not worry. We care about our customers.

    Best regards :)

+View all Notice, FAQ, Q&A >>
[ARITAUM] Ginger Sugar Tint Lip Balm 3.7g
[ARITAUM] Ginger Sugar Tint Lip Balm 3.7g
Item Q&A
  • Question : Inquiry for the item from lan****Sep 22, 2018

    May I know the expire date?

    Answer : [Re] Inquiry for the item from lan****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2021.02.

    Thank you

[SOME BY MI] (lm) AHA BHA PHA 30 Days Miracle Cream 50ml
[SOME BY MI] (lm) AHA BHA PHA 30 Days Miracle Cream 50ml
Item Q&A
[NATUREREPUBLIC] Cotton Armpit Kit [Cotton Armpit Wash 80ml + Cotton Armpit Whitening Cream 50ml]
[NATUREREPUBLIC] Cotton Armpit Kit [Cotton Armpit Wash 80ml + Cotton Armpit Whitening Cream 50ml]
Item Q&A
  • Question : Inquiry for the item from leh****Sep 19, 2018

  • Question : 关于运送app****会员的咨询。Jun 24, 2018

    會被kastam block 嗎?

    Answer : [Re] 关于运送app****会员的咨询。

    Dear customer,

    Sorry for your inconvenience.

    We couldn' understand your inquiry.

    Please let me know again.

    Thank you

  • Question : 关于运送pei****会员的咨询。Jul 30, 2017

    May I know if order when will arrive?

    Answer : [Re] 关于运送pei****会员的咨询。

    Dear customer,

    Thank you for your inquiry.

    It takes usuallly 2 weeks to delivery to you.

    For more question, please contact us.

    Thank you

  • Question : Is this 100% genuine product?Apr 26, 2017

    Hi sorry to ask that is this 100% genuine product?

    Answer : [Re] Is this 100% genuine product?

    Dear customer,

    Thank you for you inquiry.

    We guarantee 100% Genuine of Authentic by following the instructions and get products directly from manufactured factory in Korea.

    So you don't need to worry about that.

    For more question, plesae contact us.

    Thank you

    Question : [Re] Is this 100% genuine product?

    Hi,

    I had only 1 payment deal with MOBILE88.COM SDN BHD 01 for purchase with you for the above item, which was dated 28 Apr 2017 at RM51.80.

    However I found my bank payment history that was another payment of RM75.58 dated 29 Apr 2017 was paid to MOBILE88.COM SDN BHD 01. I never initiated this payment, could you please check and advice? Thanks!

    Answer : [Re] Is this 100% genuine product?

    Dear customer,

    We could find only one order for you.

    please ask for details of refund status at qoo10 service center.

    Thak you for your cooperation.
    best regards.

    Question : [Re] Is this 100% genuine product?

    Hi, below is the outcome replied from Qoo10, I wonder twice my payment was initiated to Merchant Name MOBILE88.COM SDN BHD 01 but they told me there are no such Merchant Name?? Could you please help to communicate with Qoo10 too? This is the terrible shopping experienced I ever face since no purchase record but the payment could initiated without my acknowledgement! Thanks!

    Dear, customer
    Good day to you.

    If you made purchase in qoo10 it will show Giosys SDN BHD not mobile 88.
    Please check with mobile88 as no purchase was made with that amount

    Thank you.

    Answer : [Re] Is this 100% genuine product?

    Dear customer,

    Thank you for your reply.

    At this time we send the message to coustomer center.

    plesae kindly wait a lttle more.

    For more question, please contact us.

    Thank you

    Question : [Re] Is this 100% genuine product?

    Hi, thanks a lot for the assistance! Looking forward to hear from you soon. Thanks!

    Answer : [Re] Is this 100% genuine product?

    Dear customer,

    We confirm you made two order and cancel one order.

    So I think It seems to be a process of being refunded now.

    On receiving reply, I will reach you.

    Best regards,

    Question : [Re] Is this 100% genuine product?

    thanks a lot for the assistance!

    Answer : [Re] Is this 100% genuine product?

    Dear customer,

    Thank you for your kind reply.

    If you have any question, please contact us.
    '
    Thank you

  • Question : 关于运送vsh****会员的咨询。May 01, 2017

    when can receive?

    Answer : [Re] 关于运送vsh****会员的咨询。

    Dear customer,

    Thank you for your inquriy.

    Please kindly let me know your order nubmer.

    On receiveing your reply, we will check your order status and send the message for you.

    For more question , please contact us.

    Thank you

    Question : [Re] 关于运送vsh****会员的咨询。

    76036801 when can receive?

    Answer : [Re] 关于运送vsh****会员的咨询。

    Dear customer,

    Thank you for your kind reply.

    Yesterday we sent our your parcel and you will receive within 2weeks.

    For more question, please contact us.

    Thank you

[THEFACESHOP] YEHWADAM Revitalizing Eye Cream 25ml [예화담 생기 순환 아이 크림]
[THEFACESHOP] YEHWADAM Revitalizing Eye Cream 25ml [예화담 생기 순환 아이 크림]
Item Q&A
  • Question : Inquiry for the item from agn****Sep 19, 2018

    When is expire date for this item?

    Answer : [Re] Inquiry for the item from agn****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2019.12.16.

    Thank you

[Farmstay] Farm Stay ⓐ Collagen Water Full Moist Serum 250ml
[Farmstay] Farm Stay ⓐ Collagen Water Full Moist Serum 250ml
Item Q&A
  • Question : Inquiry for the item from yan****Sep 18, 2018

[FarmStay] Farm Stay ⓢ Aloe All in One Ampoule 250ml
[FarmStay] Farm Stay ⓢ Aloe All in One Ampoule 250ml
Item Q&A
  • Question : 关于商品yhl****会员的咨询。Sep 15, 2018

    If I apply it on entire face, shall I apply eye cream after ? TQ.

    Answer : [Re] 关于商品yhl****会员的咨询。

    Dear customer,

    yes you can use that item after eye cream.

    Thank you

[ekel] ⓑ Eye Cream 70ml
[ekel] ⓑ Eye Cream 70ml
Item Q&A
  • Question : 关于商品yhl****会员的咨询。Sep 15, 2018

    Is it really can apply on entire face ? Tq.

    Answer : [Re] 关于商品yhl****会员的咨询。

    Dear customer,

    Thank you for your inquiry.

    Nowadays, most eye creams are applied to the entire face.

    For more question, please contact us.

    Thank you

  • Question : shippingSep 08, 2018

    hello
    I would like to say that I have ordered eye cream hyaluronic acid at 7/9/2018, may I have the track number? and how many days you need for delivery it? I am in a hurry for it.
    best regards

    Answer : [Re] shipping

    Dear customer,

    Thank you for your order.

    We didn't open our shop on weekend.

    So we confirmed your order today.

    We will try to send your parcel as soon as possible.

    Thank you

[eSpoir] ★Big Sale★ Nude Cushion 15g (+Refill 15g)
[eSpoir] ★Big Sale★ Nude Cushion 15g (+Refill 15g)
Item Q&A
  • Question : Inquiry for the item from won****Sep 13, 2018

    Hi, when is the cushion expiry? Do you have stock? Tq

    Answer : [Re] Inquiry for the item from won****

    Dear csutomer,

    Thank you for your inquiry.

    We have the stock and the expiry date is 2020.04.01.

    Thank you

[NATUREREPUBLIC] ★Big Sale★ Snail Solution Mask Sheet Sample 20g / 3pcs / 8pcs
[NATUREREPUBLIC] ★Big Sale★ Snail Solution Mask Sheet Sample 20g / 3pcs / 8pcs
Item Q&A
  • Question : Inquiry for the item from leh****Sep 11, 2018

  • Question : snail maskMay 31, 2016

    what Amin selected 1-3pcs RM14and 2-8pcs RM24.

    Answer : [Re] snail mask

    Dear Customer
    apologize for confused.

    this mask sheet is a

    only 3 sheet price is a RM14

    and 8 sheet price is a RM24 (alittle bit low price.)


    thank you.

  • Question : Sheet mask quantityFeb 25, 2016

    hi, may I know how many pieces of this mask will I receive for the listing price of RM 14?
    Is it just 1 piece?

    thanks

    Answer : [Re] Sheet mask quantity

    Hello

    RM14 Price is 3 sheet.

    8 sheet (pcs) is RM24 Price.

    thank you.

  • Question : Not received the shipmentOct 16, 2015

    Please check the shipment, i have not received it since 3 weeks ago (order no: 92137525). Please check. Urgent

    Answer : [Re] Not received the shipment

    Dear Customer
    Hello
    we was confirm your order number 92137527
    Your parcel has been shipping.
    customer tracking number is RG010178657MY
    please wait for a few days.
    also, if you can calling please confirm in local qxpress office center.

    it will be delivered in 14 days after arriving in Malaysia
    It usually takes 14days, but In some cases, possible to take up 3 weeks.

    1-300-300-300 (Domestic)
    603-2727-9100 (Overseas) , 603-2273-3927 (Fax)
    Operating Hours:
    Monday - Friday: 8:30am to 8:00pm
    Saturday: 8:30am to 5:00pm
    (except the first Saturday of the month and public holidays)
    Qxpress ->> http://qxpress.asia/

    p.s. the attached image contains information about your shipping statement.
    Thank you for your patience.
    Best regards.

    Question : [Re] Not received the shipment

    Thanks for your help, i will check with the Pos Malaysia

    Answer : [Re] Not received the shipment

    Thank you for your co-operation.
    Have a nice day!

  • Question : Snail solution mask sheet packagingFeb 14, 2015

    Hi, is the snail solution mask sheet is a sample mask sheet? Is that marked as a "not for sale" at the back of the package?

    Answer : [Re] Snail solution mask sheet packaging

    Dear customer,

    Thank you for your enquiry.

    Yes, the snail solution mask sheet is a sample product, which is why we are offering it on sale at a low price. All sample products shuold be marked as "not for sale" at the back.


    Thank you.

[VDL] (sg) LUMILAYER PRIMER 30ml / MAKE UP BASE / FOUNDATION
[VDL] (sg) LUMILAYER PRIMER 30ml / MAKE UP BASE / FOUNDATION
Item Q&A
  • Question : Inquiry for the item from sal****Sep 07, 2018

    what is the expired date?

    Answer : [Re] Inquiry for the item from sal****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2019.12.01.

    Thank you

  • Question : Inquiry for the item from cyn****Sep 14, 2017

  • Question : Expiry dateJun 16, 2017

    Hi May i know did the expiry date printed at the bottom of the bottle?

    Answer : [Re] Expiry date

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2019.12.23.

    For more question, please contact us.

    Thank you

    Question : [Re] Expiry date

    It is printed on the bottle?

    Answer : [Re] Expiry date

    Dear customer,

    It is printed on the packag box.

    For more question, please contact us.

    Thank you.

[toocoolforschool] Dinoplatz Lip Balm 13g / New color update
[toocoolforschool] Dinoplatz Lip Balm 13g / New color update
Item Q&A
[LANEIGE] White Plus Renew Capsule Sleeping Pack 3ml * 16ea / 2014 New
[LANEIGE] White Plus Renew Capsule Sleeping Pack 3ml * 16ea / 2014 New
Item Q&A
  • Question : 关于商品wei****会员的咨询。Sep 05, 2018

    Still have no box stock ?

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Unfortuantely, we don't have the stock of no box.

    Thank you

  • Question : 关于商品wei****会员的咨询。Aug 31, 2018

    May I know when the expiry date?

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2021.04.09

    Thank you

  • Question : Inquiry for the item from che****Jul 16, 2018

    Do you really have stocks for this Laneige white plus capsule mask? I heard items have been discontinued...

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    we have a few stocks at this time.

    Thank you

  • Question : Inquiry for the item from soo****Jun 03, 2018

  • Question : Inquiry for the item from soo****Mar 12, 2018

    May I know when the expired date of this products? Thanks..

    Answer : [Re] Inquiry for the item from soo****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2020.12.11.

    Thank you

+View all Notice, FAQ, Q&A >>
[The Saem] ⓑ Urban Eco Harakeke Toner 180ml (original)
[The Saem] ⓑ Urban Eco Harakeke Toner 180ml (original)
Item Q&A
[THEFACESHOP] The Therapy First Serum 130ml
[THEFACESHOP] The Therapy First Serum 130ml
Item Q&A
  • Question : Inquiry for the item from soo****Aug 23, 2018

    May I know, when is the expired date of this product? Thanks.

    Answer : [Re] Inquiry for the item from soo****

    Dear customer,

    Thank you for your inquiry.

    unfortuantely, we don't have the stock of that item at this time.

    Sorry we couldn't help you.

    Thank you

  • Question : 关于商品lwy****会员的咨询。Feb 09, 2018

[SOME BY MI] (lm) H7 Hydro Max Cream 50ml
[SOME BY MI] (lm) H7 Hydro Max Cream 50ml
Item Q&A
  • Question : Inquiry for the item from cel****Aug 22, 2018

    Can i have the full ingredient list of this item?

    Answer : [Re] Inquiry for the item from cel****

    Dear customer,

    Thank you for your inquiry.

    All ingredients: sea water, dipropylene glycol, glycerin, butylene glycol, avocado oil, jojoba seed oil, niacinamide, purified water, propylene glycol dicaprylate, cholesteryl / behenyl / octyldodecylauroyl Glutamate, polysorbate 20, palm oil. Trehalose polyglyceryl-3 methyl glucoside distearate, propanediol, mugwort extract, ganoderma leaf extract, broiler chestnut extract, ladybug extract, mugwort extract green tea extract, yam root extract, okra fruit extract, seaweed extract, Root Extract, Bumblebee Extract, Root Extract, Golden Extract. Licorice extract, chamomile flower extract, rosemary leaf extract, polyglutamic acid, sodium hyaluronate crosspolymer, hydrolyzedglycosaminoglycan glycosaminoglycan, hydrolized hyaluronic acid Sodium acetylated hyaluronate sodium hyaluronate, hyaluronic acid, panthenol, inulin lauryl carbamate, ceramide insert, adenosine, hydroxyethyl cellulose ammonium acryloyldimethyltaurate / v Picolymers, 1,2-hexane

[Klairs] (sd) Rich Moist Soothing Serum 80ml
[Klairs] (sd) Rich Moist Soothing Serum 80ml
Item Q&A
  • Question : Inquiry for the item from cel****Aug 22, 2018

    What does sd mean in the product name title?

    Answer : [Re] Inquiry for the item from cel****

    Dear customer,

    This is the product number used by our company.

    It has nothing to do with the product.

    Thank you

[Dr. Jart+] Dr jart ⓢ Cicapair Serum 30ml
[Dr. Jart+] Dr jart ⓢ Cicapair Serum 30ml
Item Q&A
  • Question : Inquiry for the item from cas****Aug 21, 2018

    May I know when is the expired date for the serum?

    Answer : [Re] Inquiry for the item from cas****

    Dear customer,

    Thank you for your inquiry.
    unfortunately, we odn't have the stock at this time.

    if you make the order, it would be restocked shortly.

    Thank you

[BLUMEI] ⓓ Jeju Moisture Aloe Vera 97% Soothing Gel 300ml
[BLUMEI] ⓓ Jeju Moisture Aloe Vera 97% Soothing Gel 300ml
Item Q&A
  • Question : expiry dateAug 20, 2018

    may i ask the expiry date of the gel?

    Answer : [Re] expiry date

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2020.06.10.

    Thank you

[secretkey] (sg) 24K Gold Premium First Serum 30ml
[secretkey] (sg) 24K Gold Premium First Serum 30ml
Item Q&A
  • Question : Inquiry for the item from loo****Aug 20, 2018

    Ready stock ? If placed order when can ship out the items?Thank you.

    Answer : [Re] Inquiry for the item from loo****

    Dear customer,

    Thank you for your inquiry.

    We have the stock at this time.

    Thank you

[MISSHA]  ★ Big Sale ★ 7Days Tinted Eyebrow 0.8ml
[MISSHA] ★ Big Sale ★ 7Days Tinted Eyebrow 0.8ml
Item Q&A
  • Question : Inquiry for the item from cut****Aug 13, 2018

    请问这个产品是original 的吗?

    Answer : [Re] Inquiry for the item from cut****

    Dear customer,

    We guarantee 100% Genuine of Authentic by following the instructions and get products directly from manufactured factory in Korea.

    You don't need to worry about that.

    Thank you

    Question : [Re] Inquiry for the item from cut****

    Thanks

    Answer : [Re] Inquiry for the item from cut****

    Thanks

    Question : [Re] Inquiry for the item from cut****

    For more question, please feel free to contact us.

    Thank you