Q&A board

Q & A Lists
Item Question & Answer
[SU:M37°] SUM ⓙ Time Energy Skin Resetting Mask (28ml*10ea) 1 Pack
[SU:M37°] SUM ⓙ Time Energy Skin Resetting Mask (28ml*10ea) 1 Pack
Item Q&A
[SKINFOOD] (hp) Premium Peach Cotton Cream 63ml
[SKINFOOD] (hp) Premium Peach Cotton Cream 63ml
Item Q&A
  • Question : Inquiry for the item from 240****Mar 05, 2019

    all tomato products by skinfood available?

    Answer : [Re] Inquiry for the item from 240****

    Dear customer,

    Sorry Not all products are available.

    However, because inventory changes from time to time, I can not tell you exactly.

    Thank you

    Question : [Re] Inquiry for the item from 240****

    do you have the tomato skinfood tomato essence?

    Answer : [Re] Inquiry for the item from 240****

    sorry we don't have the stock at this time.

    Thank you

[AHC] ⓘ Ultimate Real Eye Cream For Face White Plus Set [EYE LOVE YOU]
[AHC] ⓘ Ultimate Real Eye Cream For Face White Plus Set [EYE LOVE YOU]
Item Q&A
  • Question : Inquiry for the item from tem****Mar 10, 2019

[TOSOWOONG] ⓣ Propolis Sparkle Ampoule 100ml / Propolis 80 ampoule
[TOSOWOONG] ⓣ Propolis Sparkle Ampoule 100ml / Propolis 80 ampoule
Item Q&A
  • Question : Inquiry related delivery from Emi****Mar 04, 2019

    Is this ready stock? How long to ship out?

    Answer : [Re] Inquiry related delivery from Emi****

    Dear customer,

    we have the stock.

    Thank you

[DPC] (sg) Pink Aura Cushion 15g / Lee Yuri Cushion / Big Hit Item
[DPC] (sg) Pink Aura Cushion 15g / Lee Yuri Cushion / Big Hit Item
Item Q&A
  • Question : Inquiry for the item from siz****Mar 03, 2019

    Hi. Is this item comes with the refill pack as well?

    Answer : [Re] Inquiry for the item from siz****

    Dear customer,

    no it doesnot include the refill.

    Thank you

[TONY MOLY] Double Cover Foundation 30g
[TONY MOLY] Double Cover Foundation 30g
Item Q&A
[E nature] ⓘ Squeeze Green Watery Toner 150ml
[E nature] ⓘ Squeeze Green Watery Toner 150ml
Item Q&A
[SONNPARK] ⓑ Son and Park Beauty Water 340ml / Vital glowing skin
[SONNPARK] ⓑ Son and Park Beauty Water 340ml / Vital glowing skin
Item Q&A
  • Question : Inquiry for the item from tem****Feb 28, 2019

  • Question : Inquiry for the item from she****Jan 20, 2019

  • Question : 关于商品ms_****会员的咨询。Apr 28, 2018

    This product can use everyday?it just a toner or?

    Answer : [Re] 关于商品ms_****会员的咨询。

    And when the exp date?

    Question : [Re] 关于商品ms_****会员的咨询。

    Dear customer,

    Thank you for your inquiry.

    You can use this everyday and it is toner.

    And the expiry date is 2020.12.11.

    Thank you

    Answer : [Re] 关于商品ms_****会员的咨询。

    OK,tq

    Question : [Re] 关于商品ms_****会员的咨询。

    ^^

  • Question : Inquiry for the item from meo****Feb 28, 2018

    Hi , when expired date ?.

    Answer : [Re] Inquiry for the item from meo****

    Dear customer,

    The expiry date is 2020.12.11.

    Thank you

  • Question : my orderAug 19, 2016

    hi pls check my order 75773344 place on 12.08.16 until now still not shipping yet?

    Answer : [Re] my order

    Dear Customer
    thank you for purchase in our shop.
    unfortunately, the SON & PARK Beauty water - temporarily sold out.
    it has delayed for restock.

    so, please kindly wait for a few days.

    Anyway, you can decide to cancel or wait.

    If you want to cancel whole order, I would gladly refund. Please let me know!

    also, restock will be in next week.

    Once again, I'm so apologize for this situation.
    I look forward to your reply.
    Thank you.

    Question : [Re] my order

    hi
    yes im willing to wait no prob. but i just got mail saying the order has been shipped out.. is it all items or just another 2 items without the beauty water?

    Answer : [Re] my order

    Thank you for letting me know about your concern.
    We shipped your all of items :) Don't worry about it.
    Your tracking number will be update within few days!
    Have a great day.

+View all Notice, FAQ, Q&A >>
[WELLAGE] ⓙ Real Hyaluronic Capsule Serum 50ml
[WELLAGE] ⓙ Real Hyaluronic Capsule Serum 50ml
Item Q&A
  • Question : Inquiry from bei****Feb 20, 2019

    Hello sweetbox,wellage is impressive,kindly bring in the WELLAGE Real Hyaluronic Intensive Cream 50ml as well, tq!

    Answer : [Re] Inquiry from bei****

    Dear customer,

    Thank you for your inquiry.

    I ask for your interesting item to our listing team.

    If could, we will list for you.

    Please kindly wait a little more.

    For more question, please contact us.

    Thank you 

[TONY MOLY] ♥ Liptone Get It Tint S 3g
[TONY MOLY] ♥ Liptone Get It Tint S 3g
Item Q&A
  • Question : Inquiry related delivery from cyb****Feb 18, 2019

    i want know checking number argent

    Answer : [Re] Inquiry related delivery from cyb****

    Sorry we couldn't understand your meaning.

    Let me know your question again.

    Thank you

  • Question : Inquiry for the item from Sch****Oct 07, 2018

[innisfree] ★Big Sale★ Jeju Camellia Body Butter 150ml / Intensive nourishing body butter and oil
[innisfree] ★Big Sale★ Jeju Camellia Body Butter 150ml / Intensive nourishing body butter and oil
Item Q&A
  • Question : Inquiry for the item from ind****Feb 07, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from ind****

    Dear customer,

    Sorry we don't have the stocks.

    Thank you

[Commleaf] ⓘ Rose Sleeping Mask 50ml
[Commleaf] ⓘ Rose Sleeping Mask 50ml
Item Q&A
  • Question : Inquiry for the item from 234****Jan 31, 2019

    When is the expiry date?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,

    Sorry we don't have the stock.

    Thank you

[MISKIN] ⓙ Diaforce Gold Hydro Gel Eye Patch 60 sheets
[MISKIN] ⓙ Diaforce Gold Hydro Gel Eye Patch 60 sheets
Item Q&A
  • Question : Inquiry for the item from han****Jan 28, 2019

    Hi..

    Is it a new packaging of old packaging. As I've seen one. In Koredepart site but the packaging is different. And when is the expiry date?. Thank you

    Answer : [Re] Inquiry for the item from han****

    Dear customer,

    The expiry date is 2021.05.

    Thank you

[TONYMOLY] ⓑ 7 Days Tattoo Eyebrow 0.8ml - No2 Dark Brown
[TONYMOLY] ⓑ 7 Days Tattoo Eyebrow 0.8ml - No2 Dark Brown
Item Q&A
  • Question : Inquiry for the item from spa****Jan 28, 2019

    this is dark brown right?have stock?if order now how soon can ship

    Answer : [Re] Inquiry for the item from spa****

    we have the stock at this time.

    And it usually takes 5~10days.

    Thank you

[MISSHA] ★Big Sale★ All Around Safe Block Essence Sun 50ml / New 2018
[MISSHA] ★Big Sale★ All Around Safe Block Essence Sun 50ml / New 2018
Item Q&A
  • Question : Inquiry related delivery from wan****Jan 27, 2019

    Hello seller. When can you ship my items? It has already been 5 days since I made my payment. When I make a personal inquiry to you, you did not reply. This is my cart number : 76498477.

    Answer : [Re] Inquiry related delivery from wan****

    Dear customer,

    Thank you for your order.

    Today we sent your parcel with pleasure.

    Thank you

[HolikaHolika] Hard Cover Perfect Cushion 14g (Including Refill) / (EXP 2019.8)
[HolikaHolika] Hard Cover Perfect Cushion 14g (Including Refill) / (EXP 2019.8)
Item Q&A
  • Question : Inquiry for the item from 233****Jan 24, 2019

    Hello

    Is this order come in 1pc or 2pcs?


    Tks/Rgds
    eileen Kit

    Answer : [Re] Inquiry for the item from 233****

    Dear customer,

    it inclued Original item+refill.

    Thank you

  • Question : Inquiry for the item from nat****Jul 24, 2017

    Hi is the "including refill " means 1 cushion +1refill or just one cushion only? Thank you.

    Answer : [Re] Inquiry for the item from nat****

    Dear customer,

    Thank you for your inquiry.

    Yes it include 1 cushion + 1 refill(cushion only)

    For more question, please contact us.

    Thank you

[Sulwhasoo] Essential Lip Serum Stick 3g
[Sulwhasoo] Essential Lip Serum Stick 3g
Item Q&A
  • Question : Inquiry for the item from hpl****Jan 22, 2019

[THEFACESHOP] The Therapy Essential Formula Emulsion 130ml / Anti-aging Cosmetic
[THEFACESHOP] The Therapy Essential Formula Emulsion 130ml / Anti-aging Cosmetic
Item Q&A
  • Question : Inquiry for the item from Kho****Jan 19, 2019

    Good day. May I know the expiry date?

    Answer : [Re] Inquiry for the item from Kho****

    Dear customer,

    Thank you for your inquiry.

    Unfortuantely, we don't have the stock at this time.

    Thank you

  • Question : Inquiry from ell****Jun 16, 2018

    Hi seller, do you sell this faceshop cream and the skin booster please check the photos... l'm very interested this two items thanks..

    Answer : [Re] Inquiry from ell****

    Dear customer,

    Thank you for your inquriy.

    please kind let me know the exact item name,

    Thank you

[CNP LABORATORY] ⓘ Propolis Energy Ampule 15ml / Ampoule
[CNP LABORATORY] ⓘ Propolis Energy Ampule 15ml / Ampoule
Item Q&A
  • Question : Inquiry for the item from Kho****Jan 16, 2019

    Good day. May I know the expiry date?

    Answer : [Re] Inquiry for the item from Kho****

    Dear customer,

    the expiry date is 21.08.

    Thank you

  • Question : Pregnant can used any CNP product?May 11, 2018

    ampule (propolis, whitening) and duo cream, peeling,toner. all of this pregnant can used?

    Answer : [Re] Pregnant can used any CNP product?

    Eear customer,

    Thank you for your inqiury.

    As you know, there are various chemical products.

    So we can not even know exactly what a pregnant woman can do.

    Please note that this may vary from user to user.

[ARITAUM] All-day Lasting Primer 35ml
[ARITAUM] All-day Lasting Primer 35ml
Item Q&A
  • Question : Inquiry from hui****Jan 11, 2019

    when is expired date?

    Answer : [Re] Inquiry from hui****

    Dear customer,

    The expiry date is 20.05.

    Thank you

[VT Cosmetics] ⓐ Cica Redness Cover Cushion 14g (+Refill 14g)
[VT Cosmetics] ⓐ Cica Redness Cover Cushion 14g (+Refill 14g)
Item Q&A
  • Question : Inquiry for the item from eir****Jan 09, 2019

    Hello.. can i know when will shade number 23 be available again?

    Answer : [Re] Inquiry for the item from eir****

    Dear customer,

    Sorry for your inconvnience.

    We couldn't know the exact restocking date.

    Thank you

[DONGSUNG] ⓙ Rannce Cream 70g / Melanin Care / Whitening cream
[DONGSUNG] ⓙ Rannce Cream 70g / Melanin Care / Whitening cream
Item Q&A
  • Question : Inquiry for the item from Kho****Dec 28, 2018

    Good day. Is this cream suitable to use for day?

    Answer : [Re] Inquiry for the item from Kho****

    Dear customer,

    You can use that item at night.

    Thank you

  • Question : Inquiry for the item from s.h****Dec 07, 2018

    Hi,
    May l know product is still available?
    When is the EXP DATE please, thanks.

    Answer : [Re] Inquiry for the item from s.h****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2021.08.

    Thank you

[belif] First Aid – Overnight Anti-Wrinkle  Firming Mask 50ml
[belif] First Aid – Overnight Anti-Wrinkle Firming Mask 50ml
Item Q&A
  • Question : Inquiry for the item from wei****Dec 24, 2018

    Hi seller, do you have this product "belif the true cream - anti-aging soft bomb" ?

    Answer : [Re] Inquiry for the item from wei****

    Dear customer,

    Thank you for your inquiry.

    I ask for your interesting item to our listing team.

    If could, we will list for you.

    Please kindly wait a little more.

    For more question, please contact us.

    Thank you 

[Sweetbox] Payment / Refund / Partial Refund / Resend / Additional Amount / Needs / Wants / Purchasi
[Sweetbox] Payment / Refund / Partial Refund / Resend / Additional Amount / Needs / Wants / Purchasi
Item Q&A
  • Question : Inquiry for the item from lim****Dec 21, 2018

  • Question : Inquiry for the item from kik****May 11, 2018

  • Question : Inquiry for the item from kik****Apr 02, 2018

  • Question : Inquiry for the item from bun****Oct 12, 2017

  • Question : Inquiry for the item from nur****Jul 19, 2017

    Hi. Did you sell true island almond gommage smoothing gel?

    Answer : [Re] Inquiry for the item from nur****

    Dear customer

    Thank you for your inquiry.
    (True island almond gommage smoothing Gel)
    This product will be listed today.
    Please wait a minute

    thank you.

+View all Notice, FAQ, Q&A >>
[daymellow] ⓙ Diamond Cactus Soothing Gel 300g
[daymellow] ⓙ Diamond Cactus Soothing Gel 300g
Item Q&A
  • Question : Inquiry for the item from s.h****Dec 07, 2018

    Hi,
    Good day to you.
    May I know this product is still available?
    When is the EXP DATE please, thanks.

    Answer : [Re] Inquiry for the item from s.h****

    Dear customer,

    Thank you for your inquiry.

    The expiry date is 2021.04.

    Thank you