You can leave inquiries about item, delivery, cancel/refund or other questions.
my order u never settle for me ! from may29 i order 3tin step 3 but u only send 2tin step 4 and no reply me ! call hotline only said ady resend but never received ! Now ady Sept still dunwan settle for me ! Dont BUY with this unresponsible seller !
hi, can you provide us your order id?actualy we did not received ur chat inquiry last time. so tht why we missed out ur message. or please contact to this number for further inquiry.0167689507-Quin, she will be assist to your inquiry. thankyou and sicere apology for the inconvenient cause.
my tracking number is invalid !
Hi, we just received update from DHL that your parcel is missing. Do you want me to resend or you want to refund?
if 。resend when can i get it
nevermind i want refund
can you give me ur email adress, i will write to q0010 to proceed with refund to u
i cannot send my email
i dunwan refund to qmoney , refund to bank
you need to write email directly to q0010 CS on this as we dont receive your money from q0010. please cc us email@example.com so we can help to appeal to q0010 CS
so now i need email to firstname.lastname@example.org right ?
yes. then we can send email to q0010 for refund
juat write my order number and request refund ?
ady email,do you receive ?
forward the email to q0010 support team already and CC you.
hi refund ady ?
Hi, please check status directly with Q0010 ya
when post out my item?? tracking num no update!
hi the tracking number is: MYAIAEPGM395. today we saw got live update already on the tracking. hopefully u will received by tommorow. due to raya week, our courier partner have man power shortage issues. sincerely apology for the delay
May I know what is the special discount for 2 tins bellamy's formula step 3?
Hi. The item is bundle of 2 tins.normal price is RM278, promotion price RM204(for 2 tins)
What is the expiry date of your current stock?
It is 100% natural ingredients right?